9Frequently asked questions
In this chapter, you will find the most frequently asked questions and answers about your phone.
Connection
The handset does not switch on!
•Charge the batteries: Put the handset on the base station to charge. After a few moments, the phone will switch on.
The handset does not charge!
• Check charger connections.
icon is not blinking during charge!
•Battery is full: There is no need to charge the battery.
•Bad battery contact: Adjust the handset slightly.
•Dirty contact: Clean the batteries contact with a cloth moistened with alcohol.
Communication is lost during a call!
•Charge the battery
•Move closer to the base station.
The phone is "Out of range"!
• Move closer to the base station.
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SEARCHING... is displayed on handset and 
icon is blinking!
•Move closer to the base station.
•Make sure that your base station is on.
•Reset your unit and restart handset registration.
INITIAL is displayed on handset during charge!
•Charge the batteries for a few more minutes to start up normally
Sound
Handset does not ring!
Check that the RING VOLUME is not set to RINGER OFF, and make sure 
icon is not displayed on the screen (see “Set the Ring Volume” on page 27).
Caller does not hear me! Microphone may be muted: During a call, press p.
There’s no dialling tone!
•No power: Check the connections.
•Batteries are empty: Charge the batteries.
•Move closer to the base station.
•Wrong line cable used: Use the line cable provided.
Frequently asked questions
