Troubleshooting

If you experience an operating problem with your Digital Set Top Box, please refer to the trouble-shooting table below and then the notes that follow.

Symptom

Possible cause

Remedy

 

 

 

No picture and no sound

No channel list or wrong channel list

Do an automatic station scan

 

 

 

 

Short circuit in aerial lead

Turn off receiver, remove short

 

 

circuit and then turn on again

 

 

 

 

Defective or missing cable connection

Check all cables

 

 

 

 

Poorly adjusted aerial

Adjust aerial

 

 

 

 

Loose connectors or cable too long

Check connectors and shorten

 

 

cable

 

 

 

 

No Freeview coverage in your area

Please call 08708 809980 or text

 

 

your post code to 83331 (stand-

 

 

ard network charges apply)

 

 

 

No picture or picture is blocky in

Aerial too small

Use a bigger aerial

appearance

 

 

SCART connector not fully plugged in

Check SCART connector

 

 

 

 

Sound but no picture

Aerial poorly adjusted or defective

Check aerial

 

 

 

 

Program is being broadcast with

Do an automatic search (see

 

altered parameters

Advanced Installation)

 

 

 

 

SCART connector not fully plugged in

Check SCART connector

 

 

 

Cannot receive station that you

Program is no longer broadcast

None

could receive before

 

 

Interference with „DECT“ phones or

Move phone/wireless equipment

 

 

wireless equipment

away from the receiver to a loca-

 

 

tion where interference ceases

 

 

 

 

Program is being broadcast with

Do an automatic search (see

 

altered parameters

Advanced Installation)

 

 

 

Remote control is not working

Obstacle in between remote control

Remove obstacle

 

and receiver

 

 

 

 

 

Transport stream defect

Unplug receiver and then plug in

 

 

again

 

 

 

 

Flat battery

Replace battery

 

 

Certain stations cannot be

These services are not transmitted 24 hours a day and can sometimes be una-

received from time to time

vailable. This is not a fault.

 

 

 

 

STB cannot be controlled

Obstacle in between remote control

Remove obstacle

 

and receiver

 

 

 

 

Poor image quality or no colours

Wrong TV SCART out signal

Try changing from RGB to CVBS

 

 

or vice versa (see Configuration)

 

 

 

 

Inappropriate video type selected

Set video output according to TV

 

 

set video requirements (see Con-

 

 

figuration)

English

You have forgotten or lost your PIN code

Reset from the Parental Control Screen. To access the Parental Control Screen, use the following 4-digit code: 8111. Keep this code secret to prevent others from using it.

Refer to section “Parental Set- tings” on page 14 for more detailed information.

If none of the above suggestions seem to work, try switching your Set Top Box off and then on again. If this does not work, contact either your supplier or a qualified repair technician. Never attempt to repair your set top box yourself.

TROUBLESHOOTING 17

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Philips DTR210 user manual Troubleshooting, Figuration

DTR210 specifications

The Philips DTR210 is a cutting-edge digital television receiver designed to enhance viewers' experiences by delivering high-quality picture and sound. Packed with a range of impressive features and technologies, this device stands out as a leading option for those seeking a reliable digital TV solution.

One of the primary features of the DTR210 is its compatibility with various digital broadcasting standards. This model supports DVB-T and DVB-T2, ensuring that users can access a wide array of channels and programs in full digital clarity. The DTR210’s built-in tuner allows for seamless reception of broadcasts, making it easy for users to enjoy their favorite shows without the hassle of additional equipment.

The DTR210 is designed with user-friendliness in mind. It incorporates a straightforward and intuitive menu system, allowing viewers to navigate through channels and settings effortlessly. The device comes equipped with an electronic program guide (EPG) that displays schedules and descriptions of upcoming shows, enabling users to plan their viewing experience with ease.

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In summary, the Philips DTR210 is a powerful digital TV receiver that combines innovative technology with user-friendly design. Its wide compatibility with digital standards, high-definition output, and versatile connectivity options make it an excellent choice for anyone looking to enhance their television viewing experience. With the DTR210, Philips has created a reliable product that meets the demands of today’s digital landscape.