Philips DVD616K manual Troubleshooting, Problem, Solution

Troubleshooting

WARNING

Under no circumstances should you try to repair the system yourself, as this will invalidate the warranty. Do not open the system as there is a risk of electric shock.

If a fault occurs, first check the points listed below before taking the system for repair. If you are unable to remedy a problem by following these hints, consult your dealer or service center.

Problem			Solution
	No power	– Check if the AC power cord is properly connected.
	No picture	–	Check if the TV is switched on.
		– Check the video connection.
	Distorted picture	– The disc is badly scratched or dirty.
		– Sometimes a small amount of picture distortion
			may appear .This is not a malfunction.
	Completely distorted picture or	– Make sure the NTSC/PAL setting at the DVD
	black/white picture with DVD		player matches the video signal of your television.
	orVideo CD		(See NTSC/PAL Conversion)
	No sound or distorted sound	–	Adjust the volume.
		– Check that the speakers are connected correctly.
	No audio at digital output	– Check the digital connections.
		– Check the settings menu to make sure the digital
			output is set to ALL or PCM.
		– Check if the audio format of the selected audio
			language matches your receiver capabilities.
	Disc can’t be played	– Ensure the disc label is facing up.
		– Check if the disc is defective by trying another disc.
	No return to start-up screen when	– Reset the unit by switching the player off, then on
	disc is removed		again.

The player does not respond to the remote control

–Aim the remote control directly at the sensor on the front of the player.

–Reduce the distance to the player.

–Replace the batteries in the remote control.

–Insert the batteries with their polarities (+/– signs) as indicated.

Buttons do not work	– In order to completely reset the player, unplug the
	AC cord from the AC outlet.
Player does not respond to some	– Operations may not be permitted by the disc.
operating commands during playback.	Refer to the instructions of the disc.
DVD Video player cannot read	– Use a commonly available cleaning CD/DVD to
CDs/DVDs	clean the lens before sending the DVD Video player
	for repair.

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DVD616K IFU for /751 3141 016 18911