English
Troubleshooting
WARNING
Under no circumstances should you try to repair the system yourself, as this will invalidate the warranty. Do not open the system as there is a risk of electric shock.
If a fault occurs, first check the points listed below before taking the system for repair.
Problem |
| Solution | |
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| No power | – | Check if the AC power cord is properly |
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| connected. |
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| No picture | – | Check if the TV is switched on. |
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| – Check the video connection. | |
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| Distorted picture | – | Sometimes a small amount of picture distortion |
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| may appear .This is not a malfunction. |
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| Completely distorted picture or | – | Make sure the NTSC/PAL setting at the DVD |
| black/white picture with DVD |
| player matches the video signal of your television. |
| or Video CD |
| (See NTSC/PAL Conversion/Settings) |
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| No sound or distorted sound | – | Adjust the volume. |
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| – Check that the speakers are connected correctly. | |
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| No audio at digital output | – | Check the digital connections. |
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| – Check the settings menu to make sure the digital | |
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| output is set to ALL or PCM. |
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| – Check if the audio format of the selected audio | |
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| language matches your receiver capabilities. |
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| No sound and picture | – | Check that the SCART cable is connected to the |
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| correct device (See Connecting to a TV) |
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| Disc can’t be played | – | Ensure the disc label is facing up. |
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| – Check if the disc is defective by trying another | |
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| disc. |
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| – | Region code incorrect. |
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| Picture freezes momentarily | – | Check the disc for fingerprints/scratches and |
| during playback |
| clean with a soft cloth wiping from centre to edge. |
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| No return to | – | Reset the unit by switching the player off, then on |
disc is removed |
| again. | |
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| The player does not respond to | – | Aim the remote control directly at the sensor on |
| the remote control |
| the front of the player. |
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| – Reduce the distance to the player. | |
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| – Replace the batteries in the remote control. | |
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| – | |
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| signs) as indicated. |
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| Buttons do not work or player stops | – | To completely reset the player, unplug the AC |
| responding |
| cord from the AC outlet for |
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| Player does not respond to some | – | Operations may not be permitted by the disc. |
operating commands during playback. |
| Refer to the instructions of the disc. | |
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| DVD Video player cannot read | – | Use a commonly available cleaning CD/DVD to |
| CDs/DVDs |
| clean the lens before sending the DVD player for |
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| repair. |
If you are unable to remedy a problem by following these hints, consult your dealer or service centre (HOTLINE).
24
3139 246 11941
