Moving Your, Swapping, Telephones, Cleaning Your | 3Com NBX 1102

		Moving Your Telephone 85

Moving Your	All NBX telephones have the Automatic Telephone Relocation feature.
Telephone	Each telephone has a unique “address.” You can move your telephone to
	another location, connect it to any Ethernet jack on the LAN, and still
	maintain all of your personalized features, speed dials, and extension
	number.

Swapping	Because your extension number and personal settings are associated with
Telephones	your physical telephone, only your administrator can move phone
	extension settings from one telephone to another.

Cleaning Your	Always unplug your telephone before you clean it. Use a soft cloth
Telephone	dampened with mild detergent.
	WARNING: Failure to unplug the telephone before you clean it could
	result in electrical shock.

Troubleshooting	Table 12 lists possible problems that you may encounter and the most
Possible Problems	likely solutions. Where possible, each solution refers to the section in this
	guide where you can find detailed information.
	Table 12 Troubleshooting Quick Reference

	Possible Problem	Suggested Solutions

My telephone has no dial tone and the display panel is blank.

■Verify that the power cord is fully inserted in the correct connector on the underside of the telephone. Use the strain relief tab to prevent the cord from becoming unplugged (as shown in Figure 14).

■Verify that the Ethernet cables are connected, and that each cable is in the proper connection.

■Remove and add power to the telephone by unplugging the power cord at the electric outlet and plugging it back in.

Image 85

3Com NBX 1102, NBX 1105, NBX 2102 manual Moving Your, Swapping, Telephones, Cleaning Your, Troubleshooting, Possible Problems

Contents

Attendant Consoles Telephones United States Government Legend Contents Greeting-Only Mailbox Phantom Mailbox Group Mailbox Standard Features NBX 1105 Attendant Console Complement Attendant Software Delayed Ringing Pulse DialingPage Shows where to look for specific information in this guide How to UseWhere to Find Information This Guide Conventions TermsCommonly Used Terms List conventions that are used throughout this guide Documentation Documentation for 3Com NBX Networked Telephony Solutions isMaximize the full potential of the system NetSet Utility Part Number This chapter covers these topics Getting Started Voice Mail Setting Up Your NetSet Utility Action Description Icon NBX NetSet Login Screen with Password Dialog Box Quick Reference Features and for your NBX TelephoneSheet Log in to the NetSet utility Getting Started NBX Business Telephones Controls NBX Business Telephones have these features10 a-f Handset Exit Programmable Access buttons with indicator lights SeeTelephone key pad Telephone Status Indicator LightsLight Status Programmable Access Buttons NBX Business Telephones NBX Basic Telephone NBX Basic Telephone Model NBX Basic Telephone has these features Status Icons on Status Indicator PatternsNBX Basic That are associated with each line status NBX Basic Telephone has three programmable Access buttons. FeatureTo return to the first call Press Call Toggle button again Call Toggle Voice Mail Select NBX Messaging Change Password Dial 2 to select Change PasswordType your current password Messages Listening toSecurity Tips NBX Telephones System Managing Your Voice Mail Messages Location Message Replying to aInformation About Your Messages Your comments to introduce the message to the other users Forwarding a Sending a Message Creating You are prompted to press one of the following buttons to Press 9 for Message Delivery OptionsDial 9 for Mailbox Options Directly to Your Forwarding CallsVoice Mailbox Your voice mailbox Mail Messages Accessing VoiceThrough E-mail Greeting-Only Mailbox Group Mailbox Voice Mail Standard Features Dialing a Call Setting the Volume Names as They Appear in the Internal Directory Using the Internal Name Directory External Call Dialing an To dial an external call Select User Information Call Forward Creating Your Call Forward Path Hold Placing a Call onTo place a call on hold Select User Information Call Permissions Transferring a Call Establishing a To set up a conference callConference Call External calls Hold More About Conference CallsCall is answered by someone else Drop button Standard Features Personalizing Your Telephone Select Speed Dials Telephone Labels Ringer ToneSelect Ringer Tones NBX Business Telephones only Speed Dials Select Speed Dials Personal Select Speed Dials One Touch Select Speed Dials, and then select Personal or System-wide Notification Off-SiteSelect NBX Messaging Off Site Notification Number/Address field Considerations Do Not Disturb Unauthorized Use PreventingYour Telephone Telephone Locking Override Class of ServiceSame LAN Personalizing Your Telephone Ending Calls When Using a Headset Personalizing Your Telephone Telephone System Following features are described in this chapter Internal and External Caller IDCalling Line Identity Restriction Clir Clir for Next External Call Only Clir for All External CallsCall Pickup Select User Information Call Pickup Pickup Pickup Calling Groups Hunt GroupsCalls can be directed to several phones Select User Information Hunt Groups Hunt Group Numbers assigned by your administrator Shows an example of a calling group configuration Call Park System Default Extension NumbersClick Details Paging Extensions Feature Codes Telephones using the Paging featurePaging Certain circumstances, you can broadcast a message from NBX Getting More from Your Telephone System Using Unique Extensions to Dial Remote Offices Using Site Codes to Dial Remote Offices Using a Feature Code Delayed RingingUsing a Mapped Button Pulse Dialing Using a Personal Speed Dial Attendant Consoles This chapter covers these features Attendant Console NBX Select Speed Dials Attendant Console Labels 5 6Select Print Attendant ComplementSoftware Department, or by extension Keyboard Attendant Software Buttons and Keyboard ShortcutsButton Purpose Shortcut Attendant Consoles This chapter covers the following topics Telephone Installation MAINTENANCE, Troubleshooting Underside of the NBX Business Telephone is shown in Figure Connecting Low-Profile and High-Profile Desktop Positions Low-Profile and High-Profile Positions Knob for the Handset Support Peg Wall-Mount Position Troubleshooting Cleaning YourPossible Problems Moving Your Ports Busy NCP Possible Problem Telephone INSTALLATION, MAINTENANCE, and Troubleshooting Feature Codes General Telephone Features Feature Codes for General UseFeature Description Code Then Button Feature Codes Managing Outbound Telephone Calls Feature Codes for Outbound Calls Feature Codes Managing Incoming Telephone Calls Feature Codes for Incoming CallsFeature Description Address system, over NBX Business Telephones, or both Paging CodesTelephone handset, and then hang up Index Feature button Basic Telephone 25 Business Telephone Index Index Index