64CHAPTER 7: GETTING MORE FROM YOUR TELEPHONE SYSTEM
There are two types of Call Pickup:
■Directed Call Pickup — Retrieves a call that is ringing on a specific telephone.
■Group Call Pickup — Retrieves a call that is ringing on any one of a group of telephones.
Directed Call Pickup To answer a call that is ringing on another user’s telephone using the Feature Code:
1Pick up the handset.
2Press Feature button followed by 455 and the user’s extension. The call is directed to your telephone.
To answer a call ringing on another user’s telephone using
Pickup:
1Pick up the handset.
2Press the Access button that your administrator has assigned to Directed
Pickup.
3Dial the extension number of the telephone that is ringing.
Group Call Pickup To answer a call that is ringing on a group member’s telephone using the Feature Code:
1Pick up the handset.
2Press Feature button followed by 456 and the group number. The call is directed to your telephone.
To answer a call that is ringing on a group member’s telephones using
One-Touch Pickup:
1Pick up the handset.
2Press the Access button that your administrator has assigned to Call Pickup.
3Dial the group number.
