Feature Codes for Incoming Calls | 3Com NBX 2101, NBX 1105, NBX 1102

Feature Codes for Incoming Calls

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Feature Codes for

Incoming Calls

Table 15 Feature Codes - Managing Incoming Telephone Calls

		Press
		Feature
Feature	Description	Code	And then:
Feature	Description	Button	And then:

Call Park	Place a call on hold so that it
	can be picked up from another
	telephone on your NBX system

444 ■ On an NBX 100 system, the default extensions to dial are 601 to 609

■On a SuperStack 3 NBX system, the default extensions to dial are 6001 to 6009

Contact your administrator to confirm the Call Park extensions for your location.

Direct Mail Transfer	Transfer a call directly to
	another person’s Voice
	Mailbox

441Dial the user’s extension, and hang up.

Directed Call Pickup	Pick up a phone call that is
	ringing on another user’s
	telephone

455 Dial the user’s extension.

Do Not Disturb	All incoming calls go directly to	446T
	the path you set in the Call
	Forward feature within the
	NetSet utility

Forward All Calls to Voice Mail	All incoming calls go directly to	440T
	your voice mailbox after one
	audible ring on your telephone

Group Call Pickup	From your telephone, pick up	456	Dial the group call pickup number
	incoming telephone calls that		that is assigned by your
	are ringing on someone else’s		administrator.
	telephone within your group

T- Use the same code to activate and to deactivate this feature.

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3Com NBX 2101 manual Feature Codes for Incoming Calls, Feature Codes Managing Incoming Telephone Calls, Feature Description

Contents

Attendant Consoles Telephones United States Government Legend Contents Greeting-Only Mailbox Phantom Mailbox Group Mailbox Standard Features NBX 1105 Attendant Console Complement Attendant Software Delayed Ringing Pulse DialingPage This Guide How to UseShows where to look for specific information in this guide Where to Find Information List conventions that are used throughout this guide TermsConventions Commonly Used Terms NetSet Utility Documentation for 3Com NBX Networked Telephony Solutions isDocumentation Maximize the full potential of the system Part Number This chapter covers these topics Getting Started Voice Mail Setting Up Your NetSet Utility Action Description Icon NBX NetSet Login Screen with Password Dialog Box Log in to the NetSet utility Features and for your NBX TelephoneQuick Reference Sheet Getting Started NBX Business Telephones Handset NBX Business Telephones have these featuresControls 10 a-f Exit Programmable Access buttons with indicator lights SeeTelephone key pad Telephone Status Indicator LightsLight Status Programmable Access Buttons NBX Business Telephones NBX Basic Telephone NBX Basic Telephone Model NBX Basic Telephone has these features That are associated with each line status Status Indicator PatternsStatus Icons on NBX Basic Call Toggle FeatureNBX Basic Telephone has three programmable Access buttons. To return to the first call Press Call Toggle button again Voice Mail Select NBX Messaging Change Password Dial 2 to select Change PasswordType your current password NBX Telephones System Listening toMessages Security Tips Managing Your Voice Mail Messages Location Your Messages Replying to aMessage Information About Your comments to introduce the message to the other users Forwarding a Sending a Message Creating You are prompted to press one of the following buttons to Press 9 for Message Delivery OptionsDial 9 for Mailbox Options Your voice mailbox Forwarding CallsDirectly to Your Voice Mailbox Greeting-Only Accessing VoiceMail Messages Through E-mail Mailbox Group Mailbox Voice Mail Standard Features Dialing a Call Setting the Volume Names as They Appear in the Internal Directory Using the Internal Name Directory External Call Dialing an To dial an external call Select User Information Call Forward Creating Your Call Forward Path Select User Information Call Permissions Placing a Call onHold To place a call on hold Transferring a Call External calls To set up a conference callEstablishing a Conference Call Drop button More About Conference CallsHold Call is answered by someone else Standard Features Personalizing Your Telephone Select Speed Dials Telephone Labels Ringer ToneSelect Ringer Tones NBX Business Telephones only Speed Dials Select Speed Dials Personal Select Speed Dials One Touch Select Speed Dials, and then select Personal or System-wide Number/Address field Off-SiteNotification Select NBX Messaging Off Site Notification Considerations Do Not Disturb Telephone Locking PreventingUnauthorized Use Your Telephone Override Class of ServiceSame LAN Personalizing Your Telephone Ending Calls When Using a Headset Personalizing Your Telephone Telephone System Following features are described in this chapter Restriction Clir Caller IDInternal and External Calling Line Identity Select User Information Call Pickup Clir for All External CallsClir for Next External Call Only Call Pickup Pickup Pickup Calling Groups Hunt GroupsCalls can be directed to several phones Select User Information Hunt Groups Hunt Group Numbers assigned by your administrator Shows an example of a calling group configuration Call Park System Default Extension NumbersClick Details Certain circumstances, you can broadcast a message from NBX Telephones using the Paging featurePaging Extensions Feature Codes Paging Getting More from Your Telephone System Using Unique Extensions to Dial Remote Offices Using Site Codes to Dial Remote Offices Pulse Dialing Delayed RingingUsing a Feature Code Using a Mapped Button Using a Personal Speed Dial Attendant Consoles This chapter covers these features Attendant Console NBX Select Speed Dials Attendant Console Labels 5 6Select Print Department, or by extension ComplementAttendant Software Keyboard Attendant Software Buttons and Keyboard ShortcutsButton Purpose Shortcut Attendant Consoles This chapter covers the following topics Telephone Installation MAINTENANCE, Troubleshooting Underside of the NBX Business Telephone is shown in Figure Connecting Low-Profile and High-Profile Desktop Positions Low-Profile and High-Profile Positions Knob for the Handset Support Peg Wall-Mount Position Moving Your Cleaning YourTroubleshooting Possible Problems Ports Busy NCP Possible Problem Telephone INSTALLATION, MAINTENANCE, and Troubleshooting Feature Codes General Telephone Features Feature Codes for General UseFeature Description Code Then Button Feature Codes Managing Outbound Telephone Calls Feature Codes for Outbound Calls Feature Codes Managing Incoming Telephone Calls Feature Codes for Incoming CallsFeature Description Address system, over NBX Business Telephones, or both Paging CodesTelephone handset, and then hang up Index Feature button Basic Telephone 25 Business Telephone Index Index Index