Index | 3Com NBX 1105, NBX 1102, NBX 2102, NBX 2101 instruction

96INDEX

P

pager, off-site notification 54 paging

broadcasting over telephone speakers 70 overview 69

using a public address system 70 Paging Codes, summary 92

Palm integration 57 parking a call 68 passwords

changing in voice mail 28 creating for voice mail 12 NetSet utility 14 security tips 29

Personal Greetings, voice mail 12 Personal Speed Dial Numbers 52 Phantom Mailbox 37

pickup calls 63 private messages 33 problems 81

Program button, Business Telephone 19 programmable access buttons

attendant console 77 Basic Telephone 26 Business Telephone 19, 21

Pulse Dialing 73

Pulse to Tone, feature code 90

Q

Quick Reference Sheet 15

R receptionist

attendant software 78 definition 8 telephone console 76

Redial button 19 Redial, feature code 90 redialing calls 42 Release button 21 Release, feature code 89 releasing calls with headset 58 relocating telephones 85 remote notification 54 remote offices, calling 71 replying to voice mail messages 31 ringer volume 40, 62

ringing delayed 73

do not disturb 55

S

scroll buttons 19, 25 security

changing your voice mail password 28 locking feature code 89

passwords 29

preventing unauthorized outbound calls 56 sending messages 33

shared telephone lines bridged extensions 72 delayed ringing 73 hunt groups 65

Shift button, attendant console 78 Simultaneous Paging

dial code 69, 92 overview 70

site codes 71

soft buttons 19, 24

software, Complement Attendant 75, 78 sound, telephone ring tone 50 Speaker button 19

speaker phone 19 problems with 86 using 42 volume 40

speed dial lists, printing 53 speed dialing

one-touch 51 overview 51

personal speed dial numbers 52 problems with 87

system-wide speed dial numbers 53 status icons, Basic Telephone 25 SuperStack 3 NBX 8

support bracket 83

System-Wide Speed Dial Numbers 53

Image 96

3Com NBX 1105, NBX 1102, NBX 2102, NBX 2101 manual Index

Contents

Telephones Attendant Consoles United States Government Legend Contents Standard Features Greeting-Only Mailbox Phantom Mailbox Group Mailbox Delayed Ringing Pulse Dialing NBX 1105 Attendant Console Complement Attendant SoftwarePage How to Use Shows where to look for specific information in this guideWhere to Find Information This Guide Terms ConventionsCommonly Used Terms List conventions that are used throughout this guide Documentation for 3Com NBX Networked Telephony Solutions is DocumentationMaximize the full potential of the system NetSet Utility Part Number Getting Started This chapter covers these topics Setting Up Your Voice Mail NetSet Utility NBX NetSet Login Screen with Password Dialog Box Action Description Icon Features and for your NBX Telephone Quick ReferenceSheet Log in to the NetSet utility Getting Started NBX Business Telephones NBX Business Telephones have these features Controls10 a-f Handset Programmable Access buttons with indicator lights See ExitTelephone key pad Status Indicator Lights TelephoneLight Status Access Buttons Programmable NBX Business Telephones NBX Basic Telephone NBX Basic Telephone has these features NBX Basic Telephone Model Status Indicator Patterns Status Icons onNBX Basic That are associated with each line status Feature NBX Basic Telephone has three programmable Access buttons.To return to the first call Press Call Toggle button again Call Toggle Voice Mail Dial 2 to select Change Password Select NBX Messaging Change PasswordType your current password Listening to MessagesSecurity Tips NBX Telephones System Location Managing Your Voice Mail Messages Replying to a MessageInformation About Your Messages Forwarding a Your comments to introduce the message to the other users Creating Sending a Message Press 9 for Message Delivery Options You are prompted to press one of the following buttons toDial 9 for Mailbox Options Forwarding Calls Directly to YourVoice Mailbox Your voice mailbox Accessing Voice Mail MessagesThrough E-mail Greeting-Only Group Mailbox Mailbox Voice Mail Standard Features Setting the Volume Dialing a Call Using the Internal Name Directory Names as They Appear in the Internal Directory Dialing an To dial an external call External Call Creating Your Call Forward Path Select User Information Call Forward Placing a Call on HoldTo place a call on hold Select User Information Call Permissions Transferring a Call To set up a conference call Establishing aConference Call External calls More About Conference Calls HoldCall is answered by someone else Drop button Standard Features Personalizing Your Telephone Ringer Tone Select Speed Dials Telephone LabelsSelect Ringer Tones Speed Dials NBX Business Telephones only Select Speed Dials One Touch Select Speed Dials Personal Select Speed Dials, and then select Personal or System-wide Off-Site NotificationSelect NBX Messaging Off Site Notification Number/Address field Do Not Disturb Considerations Preventing Unauthorized UseYour Telephone Telephone Locking Class of Service OverrideSame LAN Personalizing Your Telephone Ending Calls When Using a Headset Personalizing Your Telephone Following features are described in this chapter Telephone System Caller ID Internal and ExternalCalling Line Identity Restriction Clir Clir for All External Calls Clir for Next External Call OnlyCall Pickup Select User Information Call Pickup Pickup Pickup Hunt Groups Calling GroupsCalls can be directed to several phones Hunt Group Numbers assigned by your administrator Select User Information Hunt Groups Shows an example of a calling group configuration System Default Extension Numbers Call ParkClick Details Telephones using the Paging feature Paging Extensions Feature CodesPaging Certain circumstances, you can broadcast a message from NBX Getting More from Your Telephone System Using Unique Extensions to Dial Remote Offices Using Site Codes to Dial Remote Offices Delayed Ringing Using a Feature CodeUsing a Mapped Button Pulse Dialing Using a Personal Speed Dial This chapter covers these features Attendant Consoles NBX Attendant Console 5 6 Select Speed Dials Attendant Console LabelsSelect Print Complement AttendantSoftware Department, or by extension Attendant Software Buttons and Keyboard Shortcuts KeyboardButton Purpose Shortcut Attendant Consoles Telephone Installation MAINTENANCE, Troubleshooting This chapter covers the following topics Connecting Underside of the NBX Business Telephone is shown in Figure Low-Profile and High-Profile Positions Low-Profile and High-Profile Desktop Positions Wall-Mount Position Knob for the Handset Support Peg Cleaning Your TroubleshootingPossible Problems Moving Your Ports Busy Possible Problem NCP Telephone INSTALLATION, MAINTENANCE, and Troubleshooting Feature Codes for General Use Feature Codes General Telephone FeaturesFeature Description Code Then Button Feature Codes for Outbound Calls Feature Codes Managing Outbound Telephone Calls Feature Codes for Incoming Calls Feature Codes Managing Incoming Telephone CallsFeature Description Paging Codes Address system, over NBX Business Telephones, or bothTelephone handset, and then hang up Index Feature button Basic Telephone 25 Business Telephone Index Index Index