NBX Business Telephones | 3Com NBX 2102, NBX 1105, NBX 1102, NBX 2101

22CHAPTER 2: NBX BUSINESS TELEPHONES

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3Com NBX 2102, NBX 1105, NBX 1102, NBX 2101 manual NBX Business Telephones

Contents

Telephones Attendant Consoles United States Government Legend Contents Standard Features Greeting-Only Mailbox Phantom Mailbox Group Mailbox Delayed Ringing Pulse Dialing NBX 1105 Attendant Console Complement Attendant SoftwarePage Where to Find Information How to UseShows where to look for specific information in this guide This Guide Commonly Used Terms TermsConventions List conventions that are used throughout this guide Maximize the full potential of the system Documentation for 3Com NBX Networked Telephony Solutions isDocumentation NetSet Utility Part Number Getting Started This chapter covers these topics Setting Up Your Voice Mail NetSet Utility NBX NetSet Login Screen with Password Dialog Box Action Description Icon Sheet Features and for your NBX TelephoneQuick Reference Log in to the NetSet utility Getting Started NBX Business Telephones 10 a-f NBX Business Telephones have these featuresControls Handset Exit Programmable Access buttons with indicator lights SeeTelephone key pad Telephone Status Indicator LightsLight Status Access Buttons Programmable NBX Business Telephones NBX Basic Telephone NBX Basic Telephone has these features NBX Basic Telephone Model NBX Basic Status Indicator PatternsStatus Icons on That are associated with each line status To return to the first call Press Call Toggle button again FeatureNBX Basic Telephone has three programmable Access buttons. Call Toggle Voice Mail Select NBX Messaging Change Password Dial 2 to select Change PasswordType your current password Security Tips Listening toMessages NBX Telephones System Location Managing Your Voice Mail Messages Information About Replying to aMessage Your Messages Forwarding a Your comments to introduce the message to the other users Creating Sending a Message You are prompted to press one of the following buttons to Press 9 for Message Delivery OptionsDial 9 for Mailbox Options Voice Mailbox Forwarding CallsDirectly to Your Your voice mailbox Through E-mail Accessing VoiceMail Messages Greeting-Only Group Mailbox Mailbox Voice Mail Standard Features Setting the Volume Dialing a Call Using the Internal Name Directory Names as They Appear in the Internal Directory Dialing an To dial an external call External Call Creating Your Call Forward Path Select User Information Call Forward To place a call on hold Placing a Call onHold Select User Information Call Permissions Transferring a Call Conference Call To set up a conference callEstablishing a External calls Call is answered by someone else More About Conference CallsHold Drop button Standard Features Personalizing Your Telephone Select Speed Dials Telephone Labels Ringer ToneSelect Ringer Tones Speed Dials NBX Business Telephones only Select Speed Dials One Touch Select Speed Dials Personal Select Speed Dials, and then select Personal or System-wide Select NBX Messaging Off Site Notification Off-SiteNotification Number/Address field Do Not Disturb Considerations Your Telephone PreventingUnauthorized Use Telephone Locking Override Class of ServiceSame LAN Personalizing Your Telephone Ending Calls When Using a Headset Personalizing Your Telephone Following features are described in this chapter Telephone System Calling Line Identity Caller IDInternal and External Restriction Clir Call Pickup Clir for All External CallsClir for Next External Call Only Select User Information Call Pickup Pickup Pickup Calling Groups Hunt GroupsCalls can be directed to several phones Hunt Group Numbers assigned by your administrator Select User Information Hunt Groups Shows an example of a calling group configuration Call Park System Default Extension NumbersClick Details Paging Telephones using the Paging featurePaging Extensions Feature Codes Certain circumstances, you can broadcast a message from NBX Getting More from Your Telephone System Using Unique Extensions to Dial Remote Offices Using Site Codes to Dial Remote Offices Using a Mapped Button Delayed RingingUsing a Feature Code Pulse Dialing Using a Personal Speed Dial This chapter covers these features Attendant Consoles NBX Attendant Console Select Speed Dials Attendant Console Labels 5 6Select Print Software ComplementAttendant Department, or by extension Keyboard Attendant Software Buttons and Keyboard ShortcutsButton Purpose Shortcut Attendant Consoles Telephone Installation MAINTENANCE, Troubleshooting This chapter covers the following topics Connecting Underside of the NBX Business Telephone is shown in Figure Low-Profile and High-Profile Positions Low-Profile and High-Profile Desktop Positions Wall-Mount Position Knob for the Handset Support Peg Possible Problems Cleaning YourTroubleshooting Moving Your Ports Busy Possible Problem NCP Telephone INSTALLATION, MAINTENANCE, and Troubleshooting Feature Codes General Telephone Features Feature Codes for General UseFeature Description Code Then Button Feature Codes for Outbound Calls Feature Codes Managing Outbound Telephone Calls Feature Codes Managing Incoming Telephone Calls Feature Codes for Incoming CallsFeature Description Address system, over NBX Business Telephones, or both Paging CodesTelephone handset, and then hang up Index Feature button Basic Telephone 25 Business Telephone Index Index Index