Forwarding Calls, Directly to Your, Voice Mailbox | 3Com NBX 2101

Forwarding Calls Directly to Your Voice Mailbox

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Modifying Groups You can review each of your voice mail groups, add or remove members, or delete a group.

To modify a voice mail group:

1Pick up the handset, and press MSG button to access your mailbox.

2Dial your password, and press #.

3Dial 9 for Mailbox Options.

4Dial 3 to select Group Lists.

5You are prompted to press one of the following buttons to:

Review your list of groups.

Create a group.

Delete a group.

Review or change the members in a group.

Return to the main menu.

Forwarding Calls	You can configure your telephone so that incoming calls go directly into
Directly to Your	your voice mailbox. When a call comes in, the telephone rings once
Voice Mailbox	(giving you an opportunity to answer the call) and then sends the call to
	your voice mailbox.

On an NBX Business Telephone:

1Press Forward to Mail (FWD MAIL) button. The indicator light comes on.

2To deactivate Forward to Mail, press the button again. The light goes off.

On an NBX Basic Telephone:

1Pick up the handset.

2Press Feature button and 440.

3To deactivate Forward to Mail, pick up the handset, press Feature button and 440 again.

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3Com NBX 2101, NBX 1105, NBX 1102, NBX 2102 manual Forwarding Calls, Directly to Your, Voice Mailbox, Your voice mailbox

Contents

Attendant Consoles Telephones United States Government Legend Contents Greeting-Only Mailbox Phantom Mailbox Group Mailbox Standard Features NBX 1105 Attendant Console Complement Attendant Software Delayed Ringing Pulse DialingPage This Guide How to UseShows where to look for specific information in this guide Where to Find Information List conventions that are used throughout this guide TermsConventions Commonly Used Terms NetSet Utility Documentation for 3Com NBX Networked Telephony Solutions isDocumentation Maximize the full potential of the system Part Number This chapter covers these topics Getting Started Voice Mail Setting Up Your NetSet Utility Action Description Icon NBX NetSet Login Screen with Password Dialog Box Log in to the NetSet utility Features and for your NBX TelephoneQuick Reference Sheet Getting Started NBX Business Telephones Handset NBX Business Telephones have these featuresControls 10 a-f Telephone key pad Programmable Access buttons with indicator lights SeeExit Light Status Status Indicator LightsTelephone Programmable Access Buttons NBX Business Telephones NBX Basic Telephone NBX Basic Telephone Model NBX Basic Telephone has these features That are associated with each line status Status Indicator PatternsStatus Icons on NBX Basic Call Toggle FeatureNBX Basic Telephone has three programmable Access buttons. To return to the first call Press Call Toggle button again Voice Mail Type your current password Dial 2 to select Change PasswordSelect NBX Messaging Change Password NBX Telephones System Listening toMessages Security Tips Managing Your Voice Mail Messages Location Your Messages Replying to aMessage Information About Your comments to introduce the message to the other users Forwarding a Sending a Message Creating Dial 9 for Mailbox Options Press 9 for Message Delivery OptionsYou are prompted to press one of the following buttons to Your voice mailbox Forwarding CallsDirectly to Your Voice Mailbox Greeting-Only Accessing VoiceMail Messages Through E-mail Mailbox Group Mailbox Voice Mail Standard Features Dialing a Call Setting the Volume Names as They Appear in the Internal Directory Using the Internal Name Directory External Call Dialing an To dial an external call Select User Information Call Forward Creating Your Call Forward Path Select User Information Call Permissions Placing a Call onHold To place a call on hold Transferring a Call External calls To set up a conference callEstablishing a Conference Call Drop button More About Conference CallsHold Call is answered by someone else Standard Features Personalizing Your Telephone Select Ringer Tones Ringer ToneSelect Speed Dials Telephone Labels NBX Business Telephones only Speed Dials Select Speed Dials Personal Select Speed Dials One Touch Select Speed Dials, and then select Personal or System-wide Number/Address field Off-SiteNotification Select NBX Messaging Off Site Notification Considerations Do Not Disturb Telephone Locking PreventingUnauthorized Use Your Telephone Same LAN Class of ServiceOverride Personalizing Your Telephone Ending Calls When Using a Headset Personalizing Your Telephone Telephone System Following features are described in this chapter Restriction Clir Caller IDInternal and External Calling Line Identity Select User Information Call Pickup Clir for All External CallsClir for Next External Call Only Call Pickup Pickup Pickup Calls can be directed to several phones Hunt GroupsCalling Groups Select User Information Hunt Groups Hunt Group Numbers assigned by your administrator Shows an example of a calling group configuration Click Details System Default Extension NumbersCall Park Certain circumstances, you can broadcast a message from NBX Telephones using the Paging featurePaging Extensions Feature Codes Paging Getting More from Your Telephone System Using Unique Extensions to Dial Remote Offices Using Site Codes to Dial Remote Offices Pulse Dialing Delayed RingingUsing a Feature Code Using a Mapped Button Using a Personal Speed Dial Attendant Consoles This chapter covers these features Attendant Console NBX Select Print 5 6Select Speed Dials Attendant Console Labels Department, or by extension ComplementAttendant Software Button Purpose Shortcut Attendant Software Buttons and Keyboard ShortcutsKeyboard Attendant Consoles This chapter covers the following topics Telephone Installation MAINTENANCE, Troubleshooting Underside of the NBX Business Telephone is shown in Figure Connecting Low-Profile and High-Profile Desktop Positions Low-Profile and High-Profile Positions Knob for the Handset Support Peg Wall-Mount Position Moving Your Cleaning YourTroubleshooting Possible Problems Ports Busy NCP Possible Problem Telephone INSTALLATION, MAINTENANCE, and Troubleshooting Feature Description Code Then Button Feature Codes for General UseFeature Codes General Telephone Features Feature Codes Managing Outbound Telephone Calls Feature Codes for Outbound Calls Feature Description Feature Codes for Incoming CallsFeature Codes Managing Incoming Telephone Calls Telephone handset, and then hang up Paging CodesAddress system, over NBX Business Telephones, or both Index Feature button Basic Telephone 25 Business Telephone Index Index Index