62CHAPTER 7: GETTING MORE FROM YOUR TELEPHONE SYSTEM

Account (Billing) (NBX 100 and SuperStack 3 NBX) The Account Codes feature allows

Codesyour administrator to tracks calls associated with an individual client or account. When you answer your telephone or when you dial a call, you dial a numeric account code which allows the system to track time spent on the telephone with a client, perhaps to be associated with a billable account.

To activate the Account Codes feature, at any time during a call:

1Press Feature button and 888.

2Dial the account code that has been assigned by your administrator, and then press the # key.

Caller ID

Your administrator can set up your NBX system to allow for Internal and

 

External Caller ID and can configure the system so that you can block

 

your identity (telephone number) from the person whom you are calling.

Internal and External

This feature shows the extension and name of an internal caller on the

Caller ID

display panel of your NBX telephone.

 

External Caller ID provides the same information for external incoming

 

calls but requires your administrator to subscribe to the service from your

 

local telephone company.

 

Availability and service charges for external Caller ID may vary in your

 

area.

Calling Line Identity

(NBX 100 and SuperStack 3 NBX) Sometimes you may need to prevent

Restriction (CLIR)

the NBX system from transmitting your Caller ID information to outside

 

parties when you dial a call. This feature is called Calling Line Identity

 

Restriction, or CLIR. You can restrict calls:

 

For all external (outbound) calls that you dial, or

 

For only the next external (outbound) call that you dial.

Your administrator may have configured your system in such a way that CLIR is always activated, in which case you cannot change the CLIR settings on your telephone to override this option.

Page 62
Image 62
3Com NBX 2102, NBX 1105, NBX 1102, NBX 2101 manual Caller ID, Internal and External, Calling Line Identity, Restriction Clir