Complement Attendant Software 79

Table 10 Elements of the Complement Attendant Screens (continued)

Field

Purpose

 

 

Last Tab

Sorts the list of users in alphabetical order by last name.

 

 

Department Tab

Sorts the directory by the user department.

 

 

Hidden Tab

Hides entries in the NBX directory that you do not want to

 

appear on other tabs, such as conference room phones.

 

 

Quick Tab

Provides quick access to the most frequently used entries in the

 

directory.

 

 

Table 11 describes Complement Attendant Software buttons and keyboard shortcuts to functions on the Action menu.

Table 11 Attendant Software Buttons and Keyboard Shortcuts

 

 

Keyboard

Button

Purpose

Shortcut

 

 

 

Answer

Answers an incoming call.

Alt+A

 

 

 

Dial

Dials a selected number to place an outgoing call.

Alt+D

 

 

 

Park

Places a call in a “holding pattern” so that it can

Alt+K

 

be retrieved from any other telephone on the

 

 

system.

 

 

 

 

UnPark

Releases a caller from a “holding pattern.”

Alt+U

 

 

 

Release

Terminates a call.

Alt+R

 

 

 

Hold

Places a caller on hold.

Alt+H

 

 

 

UnHold

Removes a caller from being on hold and returns

Alt+N

 

to the call.

 

 

 

 

Transfer

Forwards a call to another telephone.

Alt+T

 

 

 

Complete Transfer

Completes the transfer of a call.

Alt+M

 

 

 

Cancel Transfer

Cancels a transfer.

Alt+S

 

 

 

Conference

Establishes a single call with up to three additional

Alt+C

 

internal or external parties.

 

 

 

 

Complete

Completes the conference call.

Alt+P

Conference

 

 

 

 

 

Cancel Conference

Cancels the addition of a party to a conference

Alt+E

 

call.

 

 

 

 

Page 79
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3Com NBX 2101, NBX 1105, NBX 1102, NBX 2102 manual Attendant Software Buttons and Keyboard Shortcuts, Button Purpose Shortcut