42 Helpful Hints

If you are having problems with your product, check this list of problems and possible solutions before requesting service.You may be able to solve the problem yourself.

If you need to call a customer service representative, please know the model number and serial num- ber of your product before you call.This information is on the rear of the product. Also, please take a moment to identify the problem you are having, and be prepared to explain this to the representative. If you believe the representative will need to help you with operations, please stay near the product.

Our representatives will be happy to assist you.

No power

Press the POWER ON/OFF button on the front of the DVD Player.

Make sure you connected the DVD Player’s power cord to an AC power outlet.

Make sure the AC outlet has power by trying another appliance in the same outlet.

No picture

Make sure the TV power is on.

Check the video cables. Make sure the cable(s) are fastened securely to the DVD Player and to the TV.

Set your TV to the correct Video In channel.These channels are usually near channel 00. Or, you may have a button on the TV remote control that selects an Auxiliary or A/V IN channel. See your TV owner’s manual for details. Or, just change channels at the TV until you see DVD playback or the DVD Player’s screen saver on the TV.

You only need one video connection between the DVD Player and the TV. Details are on page 9.

Distorted picture

Check the Disc for fingerprints. Clean the Disc with a soft cloth, wiping from the center to the edge in a straight line. Make sure the Disc is not scratched or warped.

Sometimes a small amount of picture distortion may appear.This is not a malfunction.

Check the Video Output, Progressive Scan, and Picture Source settings. Details are on pages 34-35.

The picture is distorted, the picture rolls, or the picture is only black and white.

TVs have a color system standard, usually NTSC in the United States. If the Disc’s or DVD Player’s color system is different than your TV’s color system, the picture may be distorted or colorless. Details are on page 36.

The sound is distorted or there is no sound during Disc playback.

Make sure you did not connect any cables from the DVD Player to a Stereo’s “PHONO IN” jack.

Make sure you did not connect a digital jack on the Player (OPTICAL or COAXIAL) to an analog jack on the Stereo. (Analog audio jacks are usually labeled as such and are usually red and white.)

No sound

Check the audio connections. Details are on pages 9-14.Remember, you only need one audio con- nection. See page 9 to see what connection best suits your situation.

Make sure cables are connected firmly to all equipment.

Select another channel, sound source, or Auxiliary station at your Stereo or TV. See your Stereo’s manual or TV’s manual for details. Or, just continue selecting the different sound sources or modes on the Stereo or TV until you hear sound from the Disc that is in the DVD Player. Details are on pages 9-14.

Make sure your SPDIF OUT and SPEAKER SETUP settings match the capabilities of your Stereo Receiver or TV. Details are on pages 37-38.

Check the Audio setting of a DVD in the DVD Disc Menu, if available, and adjust as necessary. Check the DTS or Dolby Digital options available on the Disc.

Disc will not play.

Make sure the Disc label is facing up. If you are playing a two-sided Disc, make sure the side you want to play is facing up. Details are on page 15.

Check the Parental Controls. Details are on pages 27-29.

Check the Region Code of the DVD.The DVD must be coded for All regions or Region 1 in order to play on this DVD Player. Details are on page 7.

See if the Disc is defective by trying another Disc. Make sure the Disc is not scratched or warped. Carefully clean the Disc. Details are on page 6.

Make sure the NTSC or PAL format of the DVD matches the TV and the DVD Player. Details are on page 36.

Check the Video Output, Progressive Scan, and Picture Source settings. Details are on pages 34-35.

Page 42
Image 42
Philips DVD724P owner manual Helpful Hints

DVD724P, DVD724 specifications

The Philips DVD724 and DVD724P are versatile DVD players that cater to the needs of home entertainment enthusiasts. These devices were designed to offer a seamless viewing experience while incorporating the latest technologies of their time.

One of the standout features of the Philips DVD724 is its ability to support a wide variety of disc formats. In addition to standard DVDs, this player can handle CD, VCD, and MP3 formats, allowing users to enjoy their favorite music and movies without the need for multiple devices. This compatibility ensures that users can access a vast library of content with ease.

The DVD724 excels in picture quality, thanks to its advanced video processing technology. It features Progressive Scan, which enhances the clarity and sharpness of images, providing an outstanding visual experience on compatible televisions. The inclusion of to support high-resolution formats adds to the device's appeal, making it a great choice for users who prioritize image quality.

Another noteworthy characteristic is the player’s user-friendly interface. The remote control is designed intuitively, allowing quick access to various settings and features. Users can easily navigate through menus, adjust playback options, and select favorite scenes without any hassle.

Both models come equipped with multiple audio output options, including Dolby Digital and DTS audio decoding, which deliver immersive sound experiences to accompany the crisp visuals. This makes the Philips DVD724 ideal for movie nights, as it complements modern home theater systems with high-quality audio performance.

Additionally, the DVD724P variant includes added features such as a built-in progressive scan encoder, making it a more advanced option for users seeking superior performance. The dual-layer playback capability allows for longer movies to be watched without the need for frequent disc changes, which enhances the user experience.

In summary, the Philips DVD724 and DVD724P stand out as reliable devices that bring high-quality entertainment into homes. Their compatibility with multiple formats, advanced video processing technology, user-friendly controls, and excellent audio outputs make them a strong choice for anyone looking to enhance their home viewing experience. Whether for watching movies, listening to music, or enjoying the latest blockbuster films, these players deliver a satisfying performance that meets diverse multimedia needs.