English
Troubleshooting
WARNING
Under no circumstances should you try to repair the system yourself, as this will invalidate the warranty. Do not open the system as there is a risk of electric shock.
If a fault occurs, first check the points listed below before taking the system for repair.
Problem |
| Solution | |
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| |
| No power | – Check if the AC power cord is properly | |
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| connected. |
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| No picture | – | Check if the TV is switched on. |
|
| – Check the video connection. | |
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| |
| Distorted picture | – Sometimes a small amount of picture distortion | |
|
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| may appear .This is not a malfunction. |
| Completely distorted picture or | – Make sure the NTSC/PAL setting at the DVD | |
| black/white picture with DVD |
| player matches the video signal of your television. |
| or Video CD |
| (See NTSC/PAL Conversion/Settings) |
|
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|
| No sound or distorted sound | – | Adjust the volume. |
|
| – Check that the speakers are connected correctly. | |
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| |
| No audio at digital output | – Check the digital connections. | |
|
| – Check the settings menu to make sure the digital | |
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| output is set to ALL or PCM. |
|
| – Check if the audio format of the selected audio | |
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| language matches your receiver capabilities. |
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| |
| No sound and picture | – Check that the SCART cable is connected to the | |
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| correct device (See Connecting to a TV) |
| Picture freezes momentarily | – Check the disc for fingerprints/scratches and | |
| during playback |
| clean with a soft cloth wiping from centre to edge. |
| Disc can’t be played | – Ensure the disc label is facing up. | |
|
| – Check if the disc is defective by trying another | |
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| disc. |
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| |
| No return to | – Reset the unit by switching the player off, then on | |
| disc is removed |
| again. |
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| |
| The player does not respond to | – Aim the remote control directly at the sensor on | |
| the remote control |
| the front of the player. |
|
| – Reduce the distance to the player. | |
|
| – Replace the batteries in the remote control. | |
|
| – | |
|
|
| signs) as indicated. |
| Buttons do not work or player stops | – To completely reset the player, unplug the AC | |
| responding |
| cord from the AC outlet for |
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| |
| Player does not respond to some | – Operations may not be permitted by the disc. | |
| operating commands during playback. |
| Refer to the instructions of the disc. |
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| |
| DVD Video player cannot read | – Use a commonly available cleaning CD/DVD to | |
| CDs/DVDs |
| clean the lens before sending the DVD player for |
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| repair. |
If you are unable to remedy a problem by following these hints, consult your dealer or service centre.
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