E n g l i s h
Troubleshooting
Problem | Solution | |
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| No audio at digital output | – Check the digital connections. |
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| – Check the settings menu to make sure the digital |
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| output is set to ALL or PCM. |
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| – Check if the audio format of the selected audio |
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| language matches your receiver capabilities. |
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| No sound and picture | – Check that the SCART cable is connected to the |
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| correct device (See Connecting to a TV) |
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| Disc can’t be played | – Ensure the disc label is facing up. |
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| – Check if the disc is defective by trying another |
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| disc. |
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| Picture freezes momentarily | – Check the disc for fingerprints/scratches and |
| during playback | clean with a soft cloth wiping from centre to edge. |
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| No return to | – Reset the unit by switching the player off, then on |
| disc is removed | again. |
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| The player does not respond to | – Aim the remote control directly at the sensor on |
| the remote control | the front of the player. |
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| – Reduce the distance to the player. |
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| – Replace the batteries in the remote control. |
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| – |
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| signs) as indicated. |
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| Buttons do not work or player stops | – To completely reset the player, unplug the AC |
| responding | cord from the AC outlet for |
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| Player does not respond to some | – Operations may not be permitted by the disc. |
| operating commands during playback. | Refer to the instructions of the disc. |
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| DVD/SACD Video player cannot read | – Use a commonly available cleaning CD/DVD to |
| CDs/DVDs | clean the lens before sending the DVD/SACD |
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| player for repair. |
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If you are unable to remedy a problem by following these hints, consult your dealer or service centre (HOTLINE).
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