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Troubleshooting (continued)

Problem

Solution

No HDMI video output

– HDMI connection can only be made to HDMI-equipped

 

devices with HDCP (High Bandwidth Digital Content

 

Protection). Use a separate adaptor (DVI to HDMI) for

 

DVI TV connection (equipped with HDCP).

 

– Make sure the resolution of this DVD player matches the

 

TV device you have connected using the HDMI; See if the

 

TV supports 480p/576p/720p/1080i DVD player.

 

– When connecting to a non-HDCP complaint TV, the

 

HDCP warning message will appear.

 

– Check the connection between the TV and HDMI of

 

DVD player.

 

– During resolution selection for DVI TV, a distorted or

 

black screen may appear, see HDMI Video Setup.

No HDMI audio output

– There will be no sound from the HDMI output if the

 

source device is only DVI/HDCP (High Bandwidth Digital

 

Content Protection)- compatible.

 

– It is not possible to output SACD or copy-controlled

 

DVD audio souces from the HDMI connection.

Need Help? Visit us at www.philips.com/support

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Philips DVP3960 manual No Hdmi video output