Troubleshooting

 

 

 

Problem

Solution

No return to start-up screen when

Reset the unit by switching the player off, then on

disc is removed

 

again.

The player does not respond to

Aim the Remote Control directly at the sensor

the Remote Control

 

on the front of the player.

 

Reduce the distance to the player.

 

Replace the batteries in the Remote Control.

 

Re-insert the batteries with their polarities (+/–

 

 

signs) as indicated.

Buttons do not work

To completely reset the player, unplug the AC

 

 

cord from the AC outlet for 5-10 seconds.

Player does not respond to some

Operations may not be permitted by the disc.

operating commands during playback.

 

Refer to the instructions of the disc jacket.

DVD Player cannot read

Use a commonly available cleaning CD/DVD to

CDs/DVDs

 

clean the lens before sending the DVD Player for

 

 

repair.

Menu items cannot be selected

Press STOP twice before selecting System Menu.

– Depending on the disc availability, some menu items cannot be selected.

Visit us at www.philips.com/support for service support

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Philips DVP4000 user manual Troubleshooting