10 Troubleshooting

Warning

‡Never remove the casing of this apparatus.

To keep the warranty valid, never try to repair the system yourself.

If you encounter problems when using this apparatus, check the following points before

UHTXHVWLQJVHUYLFH,IWKHSUREOHPUHPDLQV unsolved, go to the Philips web site (www. philips.com/welcome).When you contact Philips, ensure that the apparatus is nearby and the model number and serial number are available.

No power

‡Ensure that the AC cord of the apparatus is connected properly.

‡Ensure that there is power at the AC outlet.

‡As a power-saving feature, the system

switches off automatically 15 minutes after track play reaches the end and no control is operated.

Remote control does not work

‡%HIRUHSUHVVLQJDQ\IXQFWLRQEXWWRQÀUVW select the correct source with the remote control.

‡Reduce the distance between the remote control and the system.

‡Aim the remote control directly at the sensor on the front of the main unit.

‡Insert the batteries with their polarities (+/– signs) aligned as indicated.

‡Replace the battery.

Wireless connection fails.

‡Set up wireless connection manually (see ‘Set up wireless connection manually’ on page 19).

USB device or SD/MMC card not supported

‡The USB device or SD/MMC card is incompatible with the apparatus.Try another one.

No disc detected or disc does not play

‡Insert a disc.

‡Check if the disc is inserted upside down.

‡Check the disc type, color system and regional code.

‡Disable the password for parental control or change the rating level.

‡Check for any scratches or smudges on the disc.Replace or clean the disc.

‡Moisture has condensed inside the system. Wait until the moisture is cleared.

No picture

‡Check the video connection.

‡Turn on theTV to the correctVideo-In channel.

‡Progressive scan is activated but theTV

does not support progressive scan. No picture on HDMI connection.

‡ Check if the HDMI cable is faulty. Replace a new HDMI cable.

‡ If this happens when you change the HDMI video resolution, select the correct resolution until the picture appears.

Black and white or distorted picture

‡The disc does not match theTV color system standard (PAL/NTSC).

‡Sometimes a slight picture distortion may appear.This is not a malfunction.

‡Clean the disc.

‡A distorted picture may appear during progressive scan setup.

Audio or subtitle languages cannot be set

‡The disc is not recorded with sound or subtitles in multiple languages.

‡The audio or subtitle language setting is

prohibited on the disc. Unable to select Progressive Scan

‡Ensure the video output mode is set to [Pr/Cr Pb/CbY].

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Philips HES4900/12 Troubleshooting, Black and white or distorted picture, ‡ The audio or subtitle language setting is

HES4900/12 specifications

The Philips HES4900/12 is a high-quality home entertainment system designed to elevate your audio-visual experience. This versatile system combines advanced technologies with user-friendly features, ensuring an immersive experience for music and movie enthusiasts alike.

One of the standout features of the HES4900/12 is its superior sound quality. Equipped with a powerful amplifier and high-fidelity speakers, this system delivers rich, clear audio across a wide frequency range. It enhances bass depth, resulting in a well-rounded sound profile that is perfect for action films or music playback. Whether you’re enjoying a concert DVD or streaming your favorite playlist, the audio performance captivates and engages.

The HES4900/12 supports various media formats, making it adaptable to different content sources. It features a built-in CD/DVD player, USB ports, and Bluetooth connectivity. With Bluetooth, users can effortlessly stream music from their smartphones or tablets, providing a seamless listening experience without the hassle of cables. Additionally, the USB port allows for direct playback of MP3 files from flash drives, ensuring that your media library is easily accessible.

In terms of design, the Philips HES4900/12 boasts a sleek and modern aesthetic that will complement any home décor. Its compact size makes it easy to fit into smaller spaces, while the intuitive interface with a clear display makes navigation simple and straightforward. Users can easily switch between various sources and adjust settings with just a few clicks.

The system also includes various audio-enhancing technologies that optimize playback. Features like virtual surround sound create an immersive audio environment, making it feel like you’re right in the middle of the action. Furthermore, the adjustable equalizer allows users to customize sound profiles to suit their preferences, whether they favor deeper bass or clearer vocals.

A standout characteristic of the HES4900/12 is its durability. Designed for long-term use, this system is built with high-quality materials that ensure reliability over time. Philips backs this product with strong customer support and warranty options, instilling confidence in its performance and longevity.

In summary, the Philips HES4900/12 home entertainment system is an excellent choice for those seeking superior audio-visual experiences at home. With its array of features, modern design, and impressive sound quality, it caters to a broad audience of multimedia consumers, making every viewing and listening experience one to remember.