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Troubleshooting

If it appears that the DVD-Video player is faulty, first consult this checklist. It may be that something has been overlooked.

WARNING

Under no circumstances should you try to repair the set yourself as this will invalidate the guarantee.

If a fault occurs, first check the points listed, before taking the set for repair. If you are unable to solve a problem by following these hints, consult your dealer or service centre.

Symptom

Remedy

No power

– Check if both plugs of the mains cord are

 

properly connected.

 

– Check if there is power at the AC outlet by

 

plugging in another appliance.

 

– Check if battery pack is inserted appropriately.

 

– Check if car adaptor is connected appropriately.

Distorted picture

– Check the disc for fingerprints and clean with

 

a soft cloth, wiping from centre to edge.

 

– Sometimes a small amount of picture

 

distortion may appear.This is not a

 

malfunction.

Completely distorted

– The NTSC/PAL setting may be in the wrong

picture / no colour with

status. Match your TV’s setting with the

player menu

player’s setting.

No sound

– Check audio connections. If using a HiFi

 

amplifier, try another sound source.

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Philips HKGAC450 user manual Troubleshooting, Symptom Remedy