11 Troubleshooting

Warning

•Never remove the casing of this apparatus.

To keep the warranty valid, never try to repair the system yourself.

If you encounter problems when using this apparatus, check the following points before requesting service. If the problem remains unsolved, go to the Philips web site www. philips.com/welcome.When you contact Philips, ensure that the apparatus is nearby and the model number and serial number are available. No power

•Ensure that the AC cord of the unit is connected properly.

•Ensure that there is power at the AC outlet.

•As a power-saving feature, the system switches off automatically 15 minutes after track play reaches the end and no control

is operated. No picture

•Check the video connection.

•Turn on theTV to the correctVideo-In channel.

•Progressive scan is activated but theTV

does not support progressive scan. USB device not supported

•The USB device is incompatible with the unit.Try another one.

Cannot display some fi les in USB device

•The number of folders or fi les in the USB device has exceeded a certain limit.This phenomenon is not a malfunction.

•The formats of these fi les are not

supported.

No picture on HDMI connection.

•Check if the HDMI cable is faulty. Replace a new HDMI cable.

•If this happens when you change the HDMI video resolution, select the correct resolution until the picture appears.

No disc detected

•Insert a disc.

•Check if the label side of the disc faces outwards.

•Wait until the moisture condensation at the lens has cleared.

•Replace or clean the disc.

•Use a fi nalized CD or correct format disc. Black and white or distorted picture

•The disc does not match theTV color system standard (PAL/NTSC).

•Sometimes a slight picture distortion may appear.This is not a malfunction.

•Clean the disc.

•A distorted picture may appear during progressive scan setup.

The aspect ratio of the TV screen cannot be changed even though you have set the TV display format.

•The aspect ratio if fi xed on the loaded DVD disc.

•The aspect ratio may not be changed for someTV systems.

No sound

•Adjust the volume.

•Check that the speakers are connected correctly.

•If there is no sound in the USB mode, ensure that you have connected a USB device that contains playable music.

•If there is no sound in the AV mode, ensure that you have connected AV

devices to the system correctly. Remote control does not work

•Before you press any function button, fi rst select the correct source with the remote control.

•Reduce the distance between the remote control and the unit.

•Insert the battery with its polarities (+/– signs) aligned as indicated.

•Replace the batteries.

•Aim the remote control directly at the sensor on the front of the unit.

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Philips HSB2351/51 user manual Troubleshooting
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HSB2351/51 specifications

The Philips HSB2351/51 is a cutting-edge soundbar designed to elevate your home entertainment experience. With its sleek design and advanced audio technologies, this soundbar offers an impressive performance that enhances both movies and music.

One of the standout features of the HSB2351/51 is its immersive surround sound capabilities. Equipped with virtual surround sound technology, it creates a three-dimensional audio landscape that draws you into your favorite films and games. This feature enhances the realism of sound effects, ensuring you feel every explosion and whisper, making your viewing experience truly cinematic.

The soundbar is powered by advanced speaker technology that includes a built-in subwoofer, delivering deep bass and clear sound quality. The subwoofer ensures that you experience rich low-frequency tones, which are crucial for action movies and music genres such as hip-hop and electronic. This results in a balanced audio output that caters to various content, whether you're watching a dramatic film or enjoying a concert.

Connectivity is another area where the HSB2351/51 excels. It features multiple input options, including HDMI ARC, allowing for a simplified connection to your TV. Additionally, it supports Bluetooth audio streaming, enabling you to play music directly from your smartphone or tablet without the hassle of cables. This versatility makes it an ideal choice for modern home setups.

For users seeking an intuitive experience, the soundbar comes equipped with easy-to-use controls and remote functionality. The compatibility with various television brands ensures that you can seamlessly integrate it into your existing system. The compact design fits perfectly in any room setup, complementing your decor without taking up too much space.

Moreover, the HSB2351/51 supports various audio formats, providing flexibility depending on your content preferences. This ensures that whether you're listening to a streaming service or a disc, you will enjoy superior sound quality.

In conclusion, the Philips HSB2351/51 soundbar combines excellent audio performance, modern connectivity options, and an elegant design, making it a perfect addition to any home theater setup. Its immersive surround sound, deep bass, and user-friendly features set it apart in the competitive soundbar market, making it a worthwhile investment for any audio enthusiast.
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