Troubleshooting

CHAPTER 7

This chapter contains information to help you make efficient use of the fax features of the machine, including solutions to common problems.

	Page
WHEN A TRANSACTION REPORT IS PRINTED	7-2
VIEWING THE COMMUNICATION ACTIVITY REPORT	7-3
WHEN AN ALARM SOUNDS AND A WARNING MESSAGE IS
DISPLAYED	7-3
PROBLEMS AND SOLUTIONS	7-4

7-1

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Image 79

Sharp AR-FX12 operation manual Troubleshooting

Contents

AR-FX12 FAX interface cable and Line cable These special accessories must be used with the deviceImportant Notice for New Zealand Users Introduction Contents Chapter Appendix Line connection Fax power switchLithium battery To USE this Product Correctly AS a Facsimile Important safety information Important Safety InformationYour fax machine and the telephone system Page Chapter Program the senders name and senders number Points to Check and Program After InstallationConnecting AN Extension Phone Connecting AN Extension Phone Look AT the Operation Panel Condition settings screen FAX Mode Condition Settings Screen Address book screen alphabetically ordered Automatic reduction of faxed document OriginalsOriginals That can be Faxed Original sizes Insert the stack into Using the Automatic Document FeederUsing the Document Glass Loading a Document Manually Setting the Scanning Size Storing or Deleting AN Original Size Touch the Resolution key Selecting the ResolutionChange the resolution Resolution settings Touch the Exposure key Exposure settingsSelecting the Exposure Change the exposure Convenient Dialing Methods Basic Operations Check the original size Basic Procedure for Sending FaxesIf needed, adjust the exposure setting. Refer to Sending a FAX 10After the last page is scanned, touch the READ-END key Cancelling transmissionDial the fax number Press the Start key Enter the 3-digit Speed Dial number Continue from of Basic Procedure for Sending FaxesSending a FAX by Speed Dialing Touch the one-touch key for the desired destination Enter a keyword for search FAX Number Entry with Global Address SearchTouchkey. the Global Address Search Touch the desired Ldap server key Touch the key under Send Size ENLARGING/REDUCING the Image Before TransmissionTouch the key of the desired enlargement or reduction size Pages 2-2to Make sure the machine is in fax modeFaxing a TWO-SIDED Original Original you loaded If the receiving party is busy If a transmission error occursQuick On-line Storing transmission jobs memory transmission Cancelling ON-HOOK Dialing Cancelling a FAX Transmission Machine will ring* and reception will automatically begin Receiving FaxesReceiving a FAX If received data cannot be printed Using Convenient Functions 1 Advanced Transmission Methods Sender If you select an incorrect auto-dial key Using Broadcast TransmissionCheck the destinations If you enter an incorrect number Touch the Erase key Touch the outer OK key Using Edge EraseSelect the desired erase mode Inkey.fax mode, touch the Special Modes Selecting Dual Page Scan To cancel Dual Page ScanTouch the Dual page Scan key Touch the Timer key Setting UP a Timer Transmission Fax mode, touch the Special Modes key Touch the OK key To cancel 2in1Touch the 2in1 key Touch the Card Shot key Using Card ShotCard shot screen Place the original on the document glass To cancel card shot10Touch the READ-END key Touch the JOB Build key Faxing a Large Number of Pages JOB Build ModeRepeat steps 7 and 8 until all pages have Outside scanned data OWN Number SendingExample of fax page printed out by the receiving machine Position of senders information About the Print Original Image checkbox Touch the Transaction Report key Your machine Other machine Transmission and Reception Using the Polling FunctionPolling Polling memory Touch the Special Modes key and then touch the key Using the Polling FunctionManual polling Touch the Polling key and then touch the OK key Touch the Public BOX key Using Polling MemoryTo cancel scanning Touch the Memory BOX key and then touch the Data Store key Touch the Memory BOX key and then touch the Print Data key Restricting polling access polling securityPrinting document data in the Public Box Deleting document data from the Public Box Fax mode, load the document Using a ProgramTouch the Special Modes key and then the Program key Touch the YES key Using the Transfer FunctionProgram the fax number of the transfer destination Transferring received data Using the PC-FAX function Installing the PC-FAX driverPage Using Convenient Functions 2 Transmission Using F-CODES PWD SID Transmission Between Machines Supporting F-CODESThis machine SEP SUB Use the numeric keys to enter Creating a Memory BOX for F-CODE TransmissionTouch the SUB Address key Touchagain. the SUB Address key once Scanning a document into an F-code polling memory box Using F-CODE Polling MemoryCode Polling Memory How F-code polling memory works Cancelling a transmission Procedure for F-CODE PollingChecking and clearing document data in a memory box Code Confidential Transmission Code Confidential Transmission Press Press the numeric keys to enter the 4-digit print PINStart Print Relay machine your machine Code Relay Broadcast Transmission Your machine requests a relay broadcast Using the F-CODE Relay Broadcast FunctionUsing the F-CODE Relay Request Function Your machine is the relay machinePage Using Convenient Functions 3 Convenient Methods of USE Touch the Receive Mode key Using AN Extension PhoneUsing AN Extension Phone to Receive a FAX Changing the reception mode to Manual Reception Replace the extension phone When the machine is in Fax modeWhen the machine rings, lift the extension phone and speak Receiving a FAX After Talking Manual Reception Load the original. see SettingsSending a FAX After Talking Manual Transmission Dial the number of the other party or touch a one-touch key Programming Program key ProgrammingTouch the Address Control key Touch the Direct Address Storing ONE-TOUCH Dial Keys 13Touch the OK key 15Check the transmission settings10Use the numeric keys to enter the fax number 14Touchname. the key, and then check the key Touch the one-touch key that you wish to edit or delete Editing and Deleting ONE-TOUCH KeysIf you cannot edit or delete a one-touch key Check the name of the key refer to on Storing a Group KEYTouch the Address key Touch the OK key in the screen of step Touch the Delete key in the screen of step Editing and Deleting Group KeysTouch the AMEND/DELETE key Touch the group key that you wish to edit or delete Editing and Deleting Programs Touch the Settings keyTouchstore. the keys for the settings you wish to Storing a Program Enter a maximum of 6 characters for the index name Storing a Group IndexTo change a user index name, re-enter the name as explained Touch the BOX Name key Programming AN F-CODE Memory BOXTokey.set a passcode, touch the Pass Code Setting for F-CODE Polling Memory Boxes Polling Times Use the numeric keys to enter a 4-digit number Touch the Print PIN key Displayed You Can Delete Setting for F-CODE Relay Broadcast Memory Boxes RecipientAddress selection Selected End Receiving machines are Touch the List Print key CancelEditing and Deleting a Memory BOX Touch the keys as needed to edit or delete the information Troubleshooting Information appearing in the TYPE/NOTE column When a Transaction Report is Printed Viewing the Communication Activity Report Message screen Alarm Meaning of message ActionDocument Feeder Problem Check Solution Problems and Solutions Manual For Appear General Information Transmitted image Is the volume set to low? Set the speaker volume toMade Off? Low, medium, or high Page KEY Operator Programs KEY Operator Program List KEY Operator Programs Press the CA key to exit the program Using the KEY Operator ProgramsFor Factory default Setting Key Operator Code Number Touchkey. the KEY Operator Programs KEY Operator Programs Operation Settings Fax default settings FAX SettingsScan complete sound setting Fax own number and name set Default exposure settings Transaction report print select setting Pause time settingSpeaker volume settings Remote reception number setting Rotation sending setting Fax send settingsDisable of fax number direct entry Auto reduction sending setting Country Differentiation Table Call timer at memory sendingRecall in case of communication error Recall in case of line busy Print style setting Fax receive settingsAuto receive reduce setting Duplex reception setting Fax polling security Anti junk fax settingPolling security setting Passcode number setting Printing OUT Settings Page Appendix MH, MR, MMR, Jbig Specifications Numerics Index 15 to 3-16 13 toPrint Programming frequently used operations Viewing the communication activity report 15 toPage Page TINSE2787GHZZ