Problems and Solutions, Problem Check Solution | Sharp AR-FX12

PROBLEMS AND SOLUTIONS

If you experience a problem with the fax function, first check the following table. If you cannot solve the problem using the following table, see chapter 6 of the Operation manual (for general information and copier operation).

Problem

Check

Solution

Page

The machine

does

Is the fax power switch turned on?

Turn on the fax power

"Fax

power switch",

not operate.

switch.

page 0-4.

Dialing

is

not

Is the telephone line properly

Check the connections.

"Line connection", page

possible.

connected?

0-4.

Is the machine power switch

Turn

the machine power

Operation

manual

(for

turned on?

switch on.

general

information

and

copier operation), page 1-17.

Is the machine in fax mode?

Press the [IMAGE SEND] key

"BASIC

PROCEDURE

FOR

to set the machine to fax mode.

SENDING FAXES", page 2-2.

Does the receiving fax machine

have paper?

Does

the

receiving

machine

Check with the operator of

_

support G3 transmission?

The

receiving

the receiving machine.

Are

the

sub-address

and

machine

does

not

passcode correct?

receive your fax.

Is the receiving machine ready to receive?

Was the original size detected

Check

the

transmittable

"CHECKING THE SIZE

correctly?

sizes.

OF

A

LOADED

ORIGINAL", page 1-8.

Was the original placed so that the

Make sure the original is

"LOADING

A

The

transmitted

correct side is scanned?

placed so that the correct

DOCUMENT", page 1-7.

image prints out blank

side is scanned.

If the

receiving machine

is

using

Check

with

the operator of

at the receiving side.

thermal paper, was the thermal paper

the other machine.

_

loaded with the wrong side out?

Were line conditions poor due to

Try the transmission again.

_

thunder or another reason?

The

transmitted

Were the resolution and exposure

Check

the

resolution and

"SELECTING

RESOLUTION

image is distorted.

settings suitable?

exposure settings.

AND EXPOSURE SETTINGS",

pages 1-10and 1-11.

Transmission

does

Is the machine's clock set to the

Set the clock to the correct

Operation

manual

(for

not take place at the

correct time?

time.

general

information

and

specified time.

copier operation), page 2-12.

7-4

Image 82

Sharp AR-FX12 operation manual Problems and Solutions, Problem Check Solution

Contents

AR-FX12 FAX interface cable and Line cable These special accessories must be used with the deviceImportant Notice for New Zealand Users Introduction Contents Chapter Appendix To USE this Product Correctly AS a Facsimile Fax power switchLithium battery Line connection Important safety information Important Safety InformationYour fax machine and the telephone system Page Chapter Connecting AN Extension Phone Points to Check and Program After InstallationConnecting AN Extension Phone Program the senders name and senders number Look AT the Operation Panel FAX Mode Condition Settings Screen Condition settings screen Address book screen alphabetically ordered Original sizes OriginalsOriginals That can be Faxed Automatic reduction of faxed document Loading a Document Using the Automatic Document FeederUsing the Document Glass Insert the stack into Manually Setting the Scanning Size Storing or Deleting AN Original Size Resolution settings Selecting the ResolutionChange the resolution Touch the Resolution key Change the exposure Exposure settingsSelecting the Exposure Touch the Exposure key Convenient Dialing Methods Basic Operations Sending a FAX Basic Procedure for Sending FaxesIf needed, adjust the exposure setting. Refer to Check the original size Press the Start key Cancelling transmissionDial the fax number 10After the last page is scanned, touch the READ-END key Touch the one-touch key for the desired destination Continue from of Basic Procedure for Sending FaxesSending a FAX by Speed Dialing Enter the 3-digit Speed Dial number Touch the desired Ldap server key FAX Number Entry with Global Address SearchTouchkey. the Global Address Search Enter a keyword for search Touch the key under Send Size ENLARGING/REDUCING the Image Before TransmissionTouch the key of the desired enlargement or reduction size Original you loaded Make sure the machine is in fax modeFaxing a TWO-SIDED Original Pages 2-2to Storing transmission jobs memory transmission If a transmission error occursQuick On-line If the receiving party is busy Cancelling a FAX Transmission Cancelling ON-HOOK Dialing If received data cannot be printed Receiving FaxesReceiving a FAX Machine will ring* and reception will automatically begin Using Convenient Functions 1 Advanced Transmission Methods Sender If you enter an incorrect number Using Broadcast TransmissionCheck the destinations If you select an incorrect auto-dial key Inkey.fax mode, touch the Special Modes Using Edge EraseSelect the desired erase mode Touch the Erase key Touch the outer OK key Selecting Dual Page Scan To cancel Dual Page ScanTouch the Dual page Scan key Setting UP a Timer Transmission Touch the Timer key Fax mode, touch the Special Modes key Touch the OK key To cancel 2in1Touch the 2in1 key Touch the Card Shot key Using Card ShotCard shot screen Place the original on the document glass To cancel card shot10Touch the READ-END key Touch the JOB Build key Faxing a Large Number of Pages JOB Build ModeRepeat steps 7 and 8 until all pages have Position of senders information OWN Number SendingExample of fax page printed out by the receiving machine Outside scanned data Touch the Transaction Report key About the Print Original Image checkbox Polling memory Transmission and Reception Using the Polling FunctionPolling Your machine Other machine Touch the Polling key and then touch the OK key Using the Polling FunctionManual polling Touch the Special Modes key and then touch the key Touch the Memory BOX key and then touch the Data Store key Using Polling MemoryTo cancel scanning Touch the Public BOX key Deleting document data from the Public Box Restricting polling access polling securityPrinting document data in the Public Box Touch the Memory BOX key and then touch the Print Data key Fax mode, load the document Using a ProgramTouch the Special Modes key and then the Program key Transferring received data Using the Transfer FunctionProgram the fax number of the transfer destination Touch the YES key Installing the PC-FAX driver Using the PC-FAX functionPage Using Convenient Functions 2 Transmission Using F-CODES SEP SUB Transmission Between Machines Supporting F-CODESThis machine PWD SID Touchagain. the SUB Address key once Creating a Memory BOX for F-CODE TransmissionTouch the SUB Address key Use the numeric keys to enter How F-code polling memory works Using F-CODE Polling MemoryCode Polling Memory Scanning a document into an F-code polling memory box Cancelling a transmission Procedure for F-CODE PollingChecking and clearing document data in a memory box Code Confidential Transmission Code Confidential Transmission Press Press the numeric keys to enter the 4-digit print PINStart Print Code Relay Broadcast Transmission Relay machine your machine Your machine is the relay machine Using the F-CODE Relay Broadcast FunctionUsing the F-CODE Relay Request Function Your machine requests a relay broadcastPage Using Convenient Functions 3 Convenient Methods of USE Changing the reception mode to Manual Reception Using AN Extension PhoneUsing AN Extension Phone to Receive a FAX Touch the Receive Mode key Receiving a FAX After Talking Manual Reception When the machine is in Fax modeWhen the machine rings, lift the extension phone and speak Replace the extension phone Dial the number of the other party or touch a one-touch key SettingsSending a FAX After Talking Manual Transmission Load the original. see Programming Touch the Direct Address ProgrammingTouch the Address Control key Program key Storing ONE-TOUCH Dial Keys 14Touchname. the key, and then check the key 15Check the transmission settings10Use the numeric keys to enter the fax number 13Touch the OK key Touch the one-touch key that you wish to edit or delete Editing and Deleting ONE-TOUCH KeysIf you cannot edit or delete a one-touch key Touch the OK key in the screen of step Storing a Group KEYTouch the Address key Check the name of the key refer to on Touch the group key that you wish to edit or delete Editing and Deleting Group KeysTouch the AMEND/DELETE key Touch the Delete key in the screen of step Storing a Program Touch the Settings keyTouchstore. the keys for the settings you wish to Editing and Deleting Programs Enter a maximum of 6 characters for the index name Storing a Group IndexTo change a user index name, re-enter the name as explained Touch the BOX Name key Programming AN F-CODE Memory BOXTokey.set a passcode, touch the Pass Code Setting for F-CODE Polling Memory Boxes Polling Times Touch the Print PIN key Use the numeric keys to enter a 4-digit number Selected End Receiving machines are Setting for F-CODE Relay Broadcast Memory Boxes RecipientAddress selection Displayed You Can Delete Touch the keys as needed to edit or delete the information CancelEditing and Deleting a Memory BOX Touch the List Print key Troubleshooting When a Transaction Report is Printed Information appearing in the TYPE/NOTE column Viewing the Communication Activity Report Message screen Alarm Meaning of message ActionDocument Feeder Problems and Solutions Problem Check Solution Manual For Appear General Information Transmitted image Is the volume set to low? Set the speaker volume toMade Off? Low, medium, or high Page KEY Operator Programs KEY Operator Programs KEY Operator Program List Touchkey. the KEY Operator Programs Using the KEY Operator ProgramsFor Factory default Setting Key Operator Code Number Press the CA key to exit the program Operation Settings KEY Operator Programs Default exposure settings FAX SettingsScan complete sound setting Fax own number and name set Fax default settings Remote reception number setting Pause time settingSpeaker volume settings Transaction report print select setting Auto reduction sending setting Fax send settingsDisable of fax number direct entry Rotation sending setting Recall in case of line busy Call timer at memory sendingRecall in case of communication error Country Differentiation Table Duplex reception setting Fax receive settingsAuto receive reduce setting Print style setting Passcode number setting Anti junk fax settingPolling security setting Fax polling security Printing OUT Settings Page Appendix Specifications MH, MR, MMR, Jbig Index Numerics Programming frequently used operations 13 toPrint 15 to 3-16 15 to Viewing the communication activity reportPage Page TINSE2787GHZZ