12EN
7 Troubleshooting
Warning
•Risk of electric shock. Never remove the casing of the
product.
To keep the warranty valid, never try to repair
the product yourself.
If you have problems using this product, check
the following points before you request service.
If you still have a problem, get support at
www.philips.com/support.

Main unit

The buttons on the SoundBar do not work.
• Disconnect the SoundBar from the power
supply for a few minutes, then reconnect.

Sound

No sound from SoundBar speakers.
• Connect the audio cable from your
SoundBar to your TV or other devices.
• Reset your SoundBar to its factory settings.
• On the remote control, select the correct
audio input.
• Make sure that the SoundBar is not muted.
Distorted sound or echo.
• If you play audio from the TV through the
SoundBar, make sure that the TV is muted.