7 Troubleshooting
Warning
•• Risk of electric shock. Never remove the casing of the product.
To keep the warranty valid, never try to repair the product yourself.
If you have problems using this product, check the following points before you request service. If you still have a problem, get support at www.philips.com/support.
Main unit
The buttons on the SoundBar do not work.
•Disconnect the SoundBar from the power supply for a few minutes, then reconnect.
Sound
No sound from SoundBar speakers.
•Connect the audio cable from your SoundBar to your TV or other devices.
•Reset your SoundBar to its factory settings.
•On the remote control, select the correct audio input.
•Make sure that the SoundBar is not muted.
Distorted sound or echo.
•If you play audio from the TV through the SoundBar, make sure that the TV is muted.
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