11 Troubleshooting
Warning |
• Risk of electric shock. Never remove the casing of |
the Home Theater System. |
To keep the warranty valid, never try to repair the system yourself.
If you encounter problems when using the HomeTheater System, check the following points before requesting service. If the problem remains unsolved, register your HomeTheater System and get support at www.philips.com/ welcome.
If you contact Philips, you will be asked for the model and serial number of your HomeTheater System.The model number and serial number are on the back or bottom of your Home Theater System.Write the numbers here:
Model No. __________________________
Serial No. ___________________________
Main unit
The buttons on this HomeTheater System do not work.
•Disconnect this Home Theater System from the power outlet for a few minutes, then connect again.
Picture
No picture.
•See TVs manual for correct video input channel selection. Change the TV channel until you see the DVD screen.
•Press DISC.
•If you have changed the [TV Display] setting, switch back to default mode:
1)Press 
to open the disc compartment.
2)Press 
.
3)Press SUBTITLE.
No picture on HDMI connection.
•Check if the HDMI cable is faulty. Replace a new HDMI cable.
•If this happens when you change the HDMI video resolution, you have to switch to its default mode:
1) Press 
. 2) Press 
. 3) Press ZOOM.
Sound
No sound.
•Ensure that the audio cables are connected and press the correct input source (for example, AUDIO SOURCE, USB) to select the device you want to play.
No sound on HDMI connection.
•Sound cannot transmit through HDMI connection if the connected device is
•Ensure that the [HDMI Audio] setting is turned on.
English
Troubleshooting
EN 47
