Troubleshooting (continued)

Problem

Not able to select some Items in the setup/system menu.

The DVD system does not start playback.

There is no sound from the centre and surround speakers.

Radio reception is poor.

The remote control does not function properly.

Unable to play DivX movies.

The DVD system does not work.

Solution

Press STOP button twice before selecting the setup/system menu.

Depending on the disc availability, some menu items cannot be selected.

Insert a readable disc with the playback side facing down. The DVD+R/CD-R must be finalised.

Check the disc type, colour system (PAL or NTSC) and region code.

Check for any scratches or smudges on the disc.

Press SETUP to turn off the setup menu screen.

You may need to enter the password in order to change the parental control rating level or to unlock the disc for playback.

Moisture may have condensed inside the system. Remove the disc and leave the system turned on for about an hour.

Make sure the centre and surround speakers are connected correctly.

Press SURR button to select a correct surround sound setting.

Make sure the source you are playing is recorded or broadcast in surround sound (DTS, Dolby Digital, etc.).

If the signal is too weak, adjust the antenna or connect an external antenna for better reception.

Increase the distance between the system and your TV or VCR.

Tune in to the correct frequency.

Place the antenna further away from any equipment that may be causing the interference.

Select the source (DISC or TUNER, for example) before pressing the function button (É, S , T).

Reduce the distance between the remote control and the system.

Replace the batteries with new ones.

Point the remote control directly toward the IR sensor.

Check that the batteries are loaded correctly.

Check that the DivX file is encoded in ‘Home Theatre’ mode with DivX 5.x encoder.

Disconnect the power cord from the power outlet for a few minutes. Reconnect the power cord and try to operate again as usual.

E n g l i s h

Need Help? Visit us at www.philips.com/support

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Philips HTS3500S/93 user manual DVD system does not start playback