Sound

No sound from home theater speakers.

Connect the audio cable from your home theater to your TV or other devices. However, you do not need a separate audio connection when:

the home theater and TV are connected through an HDMI ARC connection, or

a device is connected to the HDMI IN connector on your home theater.

Set up the audio for the connected device.

Reset your home theater to its factory settings, and then switch it off and switch on again.

On your home theater, press SOURCE repeatedly to select the correct audio input.

Distorted sound or echo.

If you play audio from the TV through the home theater, make sure that the TV is

muted.

Audio and video are not synchronized.

1) Press SOUND SETTINGS. 2) Press the Navigation buttons (left/right) to select AUD SYNC, and then press OK. 3) Press the Navigation buttons (up/down) to synchronize the audio with the video.

Play

Cannot play a disc.

Clean the disc.

Make sure that the home theater supports the type of disc (see 'Media formats' on page 31).

Make sure that the home theater supports the region code of the disc.

If the disc is a DVD±RW or DVD±R disc,

make sure that it is finalized. Cannot play a DivX file.

Make sure that the DivX file is encoded according to the 'Home Theater Profile' with the DivX encoder.

Make sure that the DivX file is complete.

DivX or RMVB/RM subtitles do not display correctly.

Make sure that the subtitle file name is the same as the movie file name.

Select the correct character set: 1) Press

OPTIONS. 2) Select [Character set]. 3) Select the supported character set. 4) Press OK.

Cannot read the contents of a USB storage device.

Make sure that the format of the USB storage device is compatible with the home theater.

Make sure that the file system on the USB storage device is supported by the home

theater.

'No entry' or 'x' sign appears on the TV.

The operation is not possible. EasyLink does not work.

Make sure that the home theater is connected to a Philips brand EasyLink TV, and

the EasyLink option is turned on (see 'Set up EasyLink (HDMI-CEC control)' on page 13).

When you switch on the TV, the home theater automatically switches on.

This behavior is normal when you are using Philips EasyLink (HDMI-CEC).To make the

home theater work independently, switch off EasyLink.

Cannot access BD-Live features.

Make sure that the home theater is connected to the network. Use a wired network connection or wireless network connection.

Make sure that the network is set up. Use a wired network installation or wireless network installation.

Make sure that the Blu-ray disc supports BD- Live features.

Clear memory storage.

Cannot play video or photos from an iPod or iPhone on the TV.

Browse and select videos and photos from the iPod or iPhone screen, and play them on your TV.

Make sure that the iPod or iPhone software has not been tampered with or illegally

modified.

Cannot view pictures from an iPod or iPhone on the TV.

Connect a yellow composite cable to the iPod dock and the TV.

Switch the TV to the AV/VIDEO source (corresponding to the yellow composite cable).

Press the play button on the iPod or iPhone to start a slideshow.

Make sure that the iPod or iPhone software has not been tampered with or illegally modified.

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Philips HTS5593, HTS5563 user manual Sound, Play, Distorted sound or echo, Muted Audio and video are not synchronized