11 Troubleshooting

Caution

Never remove the casing of this unit.

To keep the warranty valid, never try to repair the system yourself.

If you encounter problems when using this unit, check the following points before requesting service. If the problem remains unsolved, go to the Philips web site (www.Philips.com/support). When you contact Philips, ensure that your unit is nearby and the model number and serial number are available.

No power

Ensure that the AC cord of the apparatus is connected properly.

Ensure that there is power at the AC outlet.

As a power-saving feature, the system switches off automatically 15 minutes after track play reaches the end and no control is operated.

No disc detected

Insert a disc.

Check if the disc is inserted upside down.

Wait until the moisture condensation at the lens has cleared.

Replace or clean the disc.

Use a fi nalized CD or correct format disc. No picture

Check the video connection.

Turn on theTV to the correct Video-In channel.

Progressive scan is activated but the TV does not support progressive scan.

Black and white or distorted picture

The disc does not match theTV color system standard (PAL/NTSC).

Sometimes a slight picture distortion may appear.This is not a malfunction.

Clean the disc.

A distorted picture may appear during

progressive scan setup.

The aspect ratio of the TV screen cannot be changed even though you have set the TV display format.

The aspect ratio if fi xed on the loaded DVD disc.

The aspect ratio may not be changed for some TV systems.

No sound or poor sound

Adjust the volume.

Disconnect the headphone.

Ensure the wireless subwoofer is connected.

Remote control does not work

Before you press any function button, fi rst select the correct source with the remote control instead of the main unit.

Reduce the distance between the remote control and the unit.

Insert the battery with its polarities (+/– signs) aligned as indicated.

Replace the battery.

Aim the remote control directly at the sensor on the front of the unit.

Disc does not play

Insert a readable disc and ensure that the label side faces outwards.

Check the disc type, color system and regional code. Check for any scratches or smudges on the disc.

Press SYSTEM MENU to exit the system setup menu.

Disable the password for parental control or change the rating level.

Moisture has condensed inside the system. Remove the disc and leave the system turned on for about an hour. Disconnect and reconnect the AC power plug, and then turn on the system again.

As a power-saving feature, the system turns off automatically 15 minutes after

disc play reaches the end and no control is operated.

Poor radio reception

Increase the distance between the unit and your TV or VCR.

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Philips MCD388 user manual Troubleshooting, Black and white or distorted picture

MCD388 specifications

The Philips MCD388 is a compact home audio system that delivers impressive sound performance along with modern features. This system is designed for those who seek high-quality audio playback in a stylish and space-saving package.

One of the standout features of the Philips MCD388 is its robust audio performance. With its powerful built-in amplifier and high-quality speakers, the system is capable of producing rich, dynamic sound that enhances the listening experience. Whether you're playing your favorite music, watching a movie, or enjoying a podcast, the audio clarity is exceptional.

The MCD388 supports various external audio sources, making it highly versatile. It includes a CD player, allowing users to enjoy their favorite CDs while also providing USB connectivity for easy playback of digital music files. The system also supports MP3 and WMA formats, giving users flexibility in choosing their audio content. Additionally, the built-in FM tuner enables users to access a wide range of radio stations, expanding entertainment options.

In terms of design, the Philips MCD388 boasts a sleek and modern look that fits seamlessly into any room decor. Its compact size ensures it can be placed on a shelf, table, or other tight spaces without compromising on sound quality or performance. The intuitive control interface allows for simple navigation through various functions, making it user-friendly.

Another notable technology integrated into the Philips MCD388 is the Dynamic Bass Boost feature. This technology enhances low frequencies, providing a deeper bass experience that adds depth to your music. Additionally, the system comes equipped with a solid set of equalizer presets, enabling users to customize their audio experience based on personal preferences and the genre of the music being played.

Connectivity options are ample with the MCD388. Users can connect their smartphones or tablets wirelessly via Bluetooth, allowing for seamless streaming of music from various devices. This wireless capability makes it easy to enjoy music from different sources without the hassle of tangled wires.

Overall, the Philips MCD388 is a powerful compact audio system that combines exceptional sound quality, versatile playback options, and stylish design. Whether for personal entertainment or gatherings with friends and family, this system is equipped to deliver a satisfying audio experience. With its range of features and technologies, the MCD388 stands out as an excellent choice for anyone looking to enhance their home audio setup.