7 Troubleshooting
If you encounter problems when using this DVD player, check the following points before requesting for service. If the problem remains unsolved, go to the Philips web site (www.Philips.com/support), or contact Philips (see Contact information). When you contact Philips, ensure that your player is nearby and the model number and serial number are available.
To Keep the warranty valid, never try to repair the DVD player by yourself.
Problem | Solution |
No picture | •• Ensure the DVD player is correctly |
| connected with the TV. |
Disc can’t be played | •• Ensure label side of the disc is facing |
| upward. |
| •• Clean the disc. And check if the disc is |
| defective by trying another disc. |
The player does | •• Aim the remote control directly at the |
not respond to the | sensor on the front of the player. |
remote control | •• Avoid all obstacles that may interfere with |
| the signal path. |
| •• Inspect or replace the battery. |
Distorted or B/W | •• Use only discs formatted according to the |
picture with DVD | |
Player feels warm | •• This is normal. |
When the player is in |
|
use for a long period |
|
of time, the surface |
|
will be heated. |
|
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