26 ENGLISH
Problem | Possible cause | Solution |
|
|
|
The appliance does not | The rechargeable | Charge the appliance (see chapter ‘Charging’). |
work. | batteries are |
|
| empty. |
|
| The appliance is | Contact the Consumer Care Centre in your country, |
| defective. | your Philips dealer or a Philips service centre. |
The appliance suddenly | The rechargeable | Charge the appliance (see chapter ‘Charging’). |
switches off. | batteries |
|
| are empty. |
|
The adapter becomes warm during charging.
The charging light does not go on when I put the small plug in the appliance socket.
I have switched on the appliance but I cannot increase or decrease the light intensity.
The ‘ready to flash’ light does not go on when I place the appliance on the skin.
This is normal.
You have not put the adapter in the wall socket.
The wall socket is not live.
The adapter is not inserted properly into the wall socket and/or the small plug is not inserted properly into the appliance socket.
The appliance is defective.
The appliance has to be reset.
You have not put the attachment with safety ring properly on the skin.
No action required.
Insert the small plug into the appliance socket and put the adapter in the wall socket.
Connect another appliance to the wall socket to check if the wall socket is live. If the socket is live but the appliance still does not charge, contact the Consumer Care Centre in your country, your Philips dealer or a Philips service centre.
Make sure the adapter is inserted properly into the wall socket and/or the small plug is inserted properly into the appliance socket.
Contact the Consumer Care Centre in your country, your Philips dealer or a Philips service centre.
To reset the appliance, switch off the appliance and then switch it on again. If you still cannot adjust the light intensity, contact the Consumer Care Centre in your country, your Philips dealer or a Philips service centre.
Place the appliance at a 90° angle onto the skin in such a way that all contact switches touch the skin.Then check if the ‘ready to flash’ light is on and press the flash button.
If this does not work, place the appliance on a part of your body where it is easy to establish full skin contact, for example on your lower arm.Then check if the ‘ready to flash’ light works. If the ‘ready to flash’ light still does not go on when you place the appliance on the skin, contact the Consumer Care Centre in your country, your Philips dealer or a Philips service centre.
