Problem Possible cause Solution
LINK light (A-2, B-7) Parent unit:
does not light at all. Power adapter (B-13) Connect power adapter (B-13)
not plugged in. to parent unit.
Connect power adapter (B-13)
to wall outlet.
Unit not turned on. Press and hold On/Off button (y)
(B-5) for two seconds.
Batteries are low. Recharge batteries (B-11).
Batteries are empty. Replace batteries (B-11).
Baby unit:
Power adapter (A-11) Connect power adapter (A-11) to
not plugged in. baby unit.
Connect power adapter (A-11) to
wall outlet.
Batteries incorrectly Insert batteries correctly.
inserted.
Unit not turned on. Press and hold On/Off button (y)
(A-1) for two seconds.
Batteries are low. Replace batteries (A-9).
LINK light (A2, B-7) Units out of range. Decrease distance between units
flashing red/alarm (see ‘Technical specifications).
beeping on parent unit.
Baby unit batteries are low. Replace batteries (A-9.).
Parent unit batteries are low. Recharge batteries (B-11).
Parent unit batteries are Replace batteries (B-11).
empty.
Units cannot establish Try solving the problem by using
connection, even when the factory initialization mode.
close to each other. See chapter ‘Factory initialization
mode’
No power on one of the Press On/Off button (A-1, B-5)
units. for two seconds.
Troubleshooting
EN
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Troubleshooting