Philips SL300I/37 manual 26ENGLISH, Solution

26ENGLISH

Problem Possible cause Solution

Pressing the INTERNET button produces an empty content screen on your television.

Check whether the SL300i can connect to your PC.

First, please check whether the SL300i can connect to a PC by pressing the PC LINK button.

If not, see above.

No broadband Internet connection	Broadband Internet means at least a 256 kbps always-on
available.	Internet connection. Dial-up ISDN/ telephone
	connections will not work.
Not enough broadband Internet	If you share the broadband bandwidth with other users,
bandwidth available.	it may fall below the minimum requirements.

Network host (PC) or wireless base station is switched off.

Make sure your home network is operational before you try to contact a networked computer with the SL300i.

Internet access not working.	Make sure you can access the Internet from your
	computer.

Internet Connection Sharing (ICS) is not working.

In this manual, read the chapters on networking. Go to Windows Help. Alternatively, visit www.microsoft.com, click Support, and search on ‘ICS’.

Internet or network problems.	See advanced network problem solving on page 51-52
	of the extended User Manual on CD-ROM.

New features as advertised on the Internet are not available.

You are using an older software version that does not have those features.

Upgrade the SL300i and the software.

Upgrade the SL300i by pressing the MENU button. Then select Online Upgrade.

Go to www.philips.com/streamium for the latest version of the Media Manager software.

Internet radio/video services are slow or do	Your Internet bandwidth might be	Check for Internet congestion. Do not download
not respond.	(temporarily) too low.	large files while listening to Internet radio or viewing
		movies.
		Firewall software and Anti-Virus software may diminish
		the bandwidth effectively available to your PC.You may
		test whether this is the case by disabling the software
		temporarily.
It says ‘System Recovery’ on the content	The internal memory of the SL300i	Press the red button on the remote control to
screen on my TV screen, and I am asked to	has been corrupted e.g. during	start the emergency bootloader.
press 'Continue'.What's wrong?	dowloading new software from
	the Internet and it needs to start	1. It will try to recover as many of the existing settings
	the emergency bootloader program	as possible for to your wireless network and the
	that connects to the Internet	Internet.
	to restore the SL300i to a	2. If it cannot recover any wireless settings, you will
	working state automatically.	be asked to connect the SL300i with an Ethernet
		cable to your Internet gateway router or PC with
		Internet access.
		3. It will ask you for any additional settings it needs to
		connect to the Internet. See the chapter about the
		Options menu on page 35-39 for reference.
		4. Once the emergency bootloader has been able to
		connect to the Internet and has downloaded a valid
		software version, it will display ‘Restarting system...’.
		The SL300i should be working again.
		If not, check your settings by pressing the MENU
		button.