Troubleshooting

Customizing Problems

Buttons are not sending the correct commands

■Make sure you have defined the correct brands for your devices. (p. 20)

■Make sure you have defined the correct code set for your devices. (p. 21)

■Make sure you should calibrate your screen. (p. 35)

■Check whether the button of the device is learned properly. (p. 23)

■Check whether the macro recorded properly. (p. 38)

Macros do not work

■Make sure ProntoPro NG’s sending eye is pointed towards the device the entire time the macro is being executed.

■The sending eye is located at the top of ProntoPro NG.

■Insert delays to allow devices to start up properly.

■Check for inactive buttons in your macro.

■Check if you did not reprogram the buttons. Macros do not store commands, they store buttons. If you reprogram a button, the macro executes the new command assigned to the button.

ProntoPro NG will not learn commands

■Make sure your ProntoPro NG and the remote control are positioned correctly.

■When the sending eye of your existing remote control is not pointed towards the learning eye of the ProntoPro NG, ProntoPro NG might not receive the signals properly. Align the remote controls as correctly as possible.

■When the distance between your existing remote control and the ProntoPro NG is too short or too long, ProntoPro NG might not receive the signals properly. Try out several distances between 5 and 20 centimeters (2 and 8 inches) to learn the commands.

■Avoid programming ProntoPro NG under bright fluorescent light, in sunlight or in a dark room: it might affect the infrared signals.

■Make sure the battery pack in the ProntoPro NG is not empty.

■Press and hold the key on the other remote control for more than one second.

The configuration file is corrupted

When the configuration file is corrupted, you can use ProntoProEdit NG to download a new configuration file. Taken into account that all your customized commands, devices and macros will be lost and you will have to reprogram your ProntoPro NG. Therefore it is recommended to save the configuration by uploading it to the PC with ProntoProEdit NG.

User Guide

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Philips TSU7500-SBC RU990 manual Customizing Problems, Buttons are not sending the correct commands, Macros do not work
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TSU7500-SBC RU990 specifications

The Philips TSU7500-SBC RU990 is a sophisticated universal remote control that has garnered attention for its versatility and user-friendly design. This state-of-the-art remote is engineered to manage multiple devices, making it an indispensable accessory for any home theater setup.

One of the standout features of the TSU7500 is its capability to control a vast array of devices, including televisions, DVD players, satellite receivers, and audio systems. The remote supports infrared (IR) communication and is equipped with multiple programmable settings, allowing users to customize their experience according to their individual preferences.

The TSU7500 boasts a vibrant color touchscreen display, which provides an intuitive interface for navigation and control. This high-resolution screen enhances usability, allowing users to easily access different functions without the clutter of numerous physical buttons. The user interface can be personalized with custom icons and graphics, giving users the ability to tailor their remote to reflect their style.

Another impressive characteristic of the TSU7500 is its advanced macro functionality. This feature enables users to create personalized sequences of commands that can be executed with a single press of a button. For example, a user can program a macro to turn on the television, adjust the receiver volume, and switch the input to the DVD player all at once, streamlining the home entertainment experience.

The remote is also equipped with a robust database of device codes, ensuring compatibility with a wide range of brands and products. Furthermore, Philips provides regular firmware updates, enhancing the remote's functionality and ensuring long-term performance.

Connectivity options include USB and Ethernet ports, which facilitate easy setup and integration with a home network. The TSU7500 can also store multiple configurations, enabling it to be used in different rooms or environments without the need for reprogramming.

Overall, the Philips TSU7500-SBC RU990 exemplifies a blend of advanced technology, user-centered design, and extensive compatibility, making it a quintessential tool for anyone looking to simplify their multimedia experience. With its cutting-edge features and customizable options, the TSU7500 is a testament to Philips' commitment to innovation in home automation.
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