Before you call an engineer
If, contrary to expectation, you have any problems using this video recorder, it may be caused by the following reasons.
You will find the phone number in the enclosed guarantee leaflet.
The telephone numbers can be found on the back of this instruction manual. Have the model number (MODEL NO) and the production number (PROD.NO.) of your video recorder ready.
HOTLINE telephone numbers
The telephone numbers for
To call them up, proceed as follows:
1Switch on the TV set. If required, select the programme number for the video recorder.
2Press MENU . The main menu appears.
3Press CLEAR (CL) . The
4Using OK , you can select more telephone numbers.
5 To end, press MENU .
| PROBLEM | SOLUTION | |
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| There is no power supply: check the power supply. |
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| Your video recorder | A programmed recording is currently being made: if desired, cancel the programmed recording |
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| does not respond to | with STANDBY/ON . |
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| Child lock active: switch the child lock off. |
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| any button being |
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| There is a technical problem: disconnect from the mains power supply for 30 seconds, then |
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| pressed: | connect again. |
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| If this doesn't help, you could reset your video recorder to the default factory settings. |
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| Resetting devices to | All the information stored (TV channels, time and date, TIMER) will be cleared. | |
| 1. Disconnect from the mains power supply. | ||
| default factory settings | 2. Press and hold the STANDBY/ON /I button on the device and reconnect to the mains | |
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| power supply. | |
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| 3. Release the button when 'OSD' appears in the video recorder display. | |
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| Cassette is jammed in | Don't use force. Pull out the mains plug for a moment. |
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| the video recorder: |
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| Remote control does | Remote control not pointed toward the video recorder: point it at the video recorder. | |
| not work: | There is a technical problem: Take out the batteries, wait for 10 seconds and place them back. | |
| Batteries have run out: change the batteries. | ||
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| No picture when you | There is no recording on the cassette: change the cassette. |
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| You have selected the wrong programme number on the TV for playing cassette: on the TV, |
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| play a cassette: | select the correct programme number for the video recorder. |
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| The cable connecting the TV set and the video recorder has come loose: check the cable. |
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50 | Before you call an engineer |
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