Pioneer CDJ-800 manual Others Troubleshooting, 800 – 782, Pioneer Electronics of Canada, Inc

Models: CDJ-800

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OTHERS: TROUBLESHOOTING

OTHERS: TROUBLESHOOTING

Error Message Display

When the CDJ-800 CD player is unable to operate properly, an error code is dis- played on the display panel. Check the error code displayed against the following table and take the recommended action to correct the error. If an error code other than any of the error codes listed in the table below is displayed or if the same error code is displayed even after corrective action has been taken, contact your nearest Pioneer Service Station or contact the store from which you purchased your player for assistance.

Error Code

Error Type

Description

Possible cause and recommended action

 

 

 

 

E-72 01

TOC READ ERROR

Player unable to read TOC data.

Disc is cracked.

 

 

 

=Recommended action: replace disc.

 

 

 

Disc is soiled or dirty.

E-83 01

PLAYER ERROR

Disc is rotating, but rotation cannot be ascertained.

E-83 02

 

Player unable to play back currently inserted disc.

=Recommended action: clean disc.

E-83 03

 

 

If other discs play normally, the problem is with the disc itself.

 

 

 

 

E-91 01

MECHANICAL TIME OUT

Mechanical operation has failed to complete within

Dust or some other form of foreign particles have found their

 

 

specified time interval.

way into disc insertion slot.

 

 

 

=Recommended action: remove dust or other foreign par-

 

 

 

ticles.

 

 

 

 

Cleaning the Jog Dial

To clean the Jog Dial wipe with a polishing or a soft, dry cloth. For stubborn dirt, moisten a soft cloth with a weak solution of neutral detergent (diluted in five to six parts water), wring the cloth well, and wipe away the dirt. Use a dry cloth to wipe the surface dry. Applying alcohol, paint thinner, benzene, insecticides, or other stringent substances to the Jog dial may cause the markings or finishing of the dial to peel or become discolored, and the use of any such substances should accord- ingly be avoided.

Should this product require service in the U.S.A. and you

Should this product require service in Canada, please con-

wish to locate the nearest Pioneer Authorized Independent

tact a Pioneer Canadian Authorized Dealer to locate the

Service Company, or if you wish to purchase replacement

nearest Pioneer Authorized Service Company in Canada.

parts, operating instructions, service manuals, or

Alternatively, please contact the Customer Service Depart-

accessories, please call the number shown below.

ment at the following address:

800 – 782 – 7210

Pioneer Electronics of Canada, Inc.

Please do not ship your product to Pioneer without first

Customer Satisfaction Department

calling the Customer Support Division at the above listed

 

number for assistance.

300 Allstate Parkway

Pioneer Electronics (USA) Inc.

Markham, Ontario L3R OP2

Customer Support Division

(905) 479-4411

P.O. BOX 1760, Long Beach,

1 (877) 283-5901

CA 90801-1760, U.S.A.

For warranty information please see the Limited

For warranty information please see the Limited Warranty

sheet included with your product.

Warranty sheet included with your product.

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Pioneer CDJ-800 Others Troubleshooting, 800 – 782, Pioneer Electronics of Canada, Inc, Customer Satisfaction Department