Pioneer DV-220KV-K, DV-120K-K Additional information, Troubleshooting, General problems

Additional information

Troubleshooting

Incorrect operation is often mistaken for trouble or malfunction. If you think that there is something wrong with this component, check the points below. Sometimes the trouble may lie in another component. Inspect the other components and electrical appliances being used. If the trouble cannot be rectified after checking the items below, ask your nearest Pioneer authorized service center or your dealer to carry out repair work.

The player may not operate properly due to static electricity or other external influences. In such cases, normal operation may be restored by unplugging the power cord then plugging it back in.

General problems

Problem Check Remedy

Settings you have made have been cleared.

Was the power cord unplugged forcibly while the player’s power was on?

Be sure to press  STANDBY/ON on the player’s front panel or press  STANDBY/ON on the remote control and wait for the OFF indicator on the front panel display to turn off before unplugging the power cord.

Difference in volume between DVDs	This is not a problem with the player.	The volume may sound different due to differences
and CDs.		in how the signals are recorded on the disc.
Player cannot be operated with the	Are you operating from far away?	Operate from within a distance of 7 meters from the
remote control.		remote control sensor.
	Is the remote control sensor exposed to	The remote control signals may not be received
	direct sunlight or strong artificial light	properly if the remote control sensor is exposed
	from a fluorescent bulb, etc.?	to direct sunlight or strong artificial light from a
		fluorescent bulb, etc.
	Are the batteries dead?	Replace the batteries (page 5).
Disc cannot be played or disc tray	Is the disc scratched?	Scratched discs may not play.
opens automatically.
	Is the disc dirty?	Wipe the dirt off the disc (page 25).
	Is the disc properly set in the disc tray?	Set the disc with the printed side facing up.
		Set the disc within the groove in the disc tray.

Does the disc have the right region number?

See About region numbers on page 16.

Is the player placed in a humid loca- tion?

There could be condensation inside. Wait a while for the condensation to evaporate. Do not place the player near an air-conditioner, etc. (page 24).

The player’s power turns off auto- matically.

Is Auto Power Off set to On?

If Auto Power Off is set to On, the player’s power turns off automatically if no operation is performed for over 30 minutes (page 15).

Power turns on or off automatically. Is KURO LINK set to On?

The player’s power may turn on together with the power of the TV connected to the HDMI OUT termi- nal. If you do not want the player’s power to turn on when the TV’s power is turned on, set KURO LINK to Off (page 15).

Input of connected TV and AV sys- tem switches automatically.

Is KURO LINK set to On?

The input of the TV and AV system (AV receiver or amplifier, etc.) connected to the HDMI OUT termi- nal may automatically switch to the player when playback starts on the player or the menu screen (Home Menu, etc.) is displayed. If you do not want the inputs of the connected TV and AV system (AV receiver or amplifier, etc.) to switch automatically, set KURO LINK to Off (page 15).

Picture is stretched, or aspect ratio cannot be switched.

Is the aspect ratio properly set on the	Refer to the TV’s operating instructions and set the
connected TV?	TV’s aspect ratio properly.
Is TV Screen properly set?	Set TV Screen properly (page 15).

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