Additional information 08
43
En
HDMI troubleshooting (DV-490V)

Incorrect operation is often mistaken for trouble or malfunction. If you think that there is

something wrong with this component, check the points below. Sometimes the trouble may lie in

another component. Inspect the other components and electrical appliances being used. If the

trouble cannot be rectified after checking the items below, ask your nearest Pioneer authorized

service center or your dealer to carry out repair work.

Problem Remedy
No HDMI audio output.
• This unit has been designed to be compliant with HDMI (High
Definition Multimedia Interface). Depending on the component you
have connected, unreliable signal transfers may result.
• If the front panel HDMI indicator is lit:
– You won’t hear any sound from the HDMI output if the source
component is only DVI/HDCP-compatible.
• If the front panel
HDMI
indicator is unlit then:
– Make sure that you’ve selected this player as the HDMI input in the
settings for the component you’re using. You may need to refer to the
instruction manual of the component to do this.
– Check that the HDMI cable is connected properly and that the cable
isn’t damaged.
– Check that components connected using the HDMI interface are
switched on and HDMI compatible.
No HDMI video output • Make sure that you’ve selected this player as the HDMI input in the
settings for the component you’re using. You may need to refer to the
instruction manual of the component to do this.
• Check that the HDMI cable is connected properly and that the cable
isn’t damaged.
• Check that components connected using the HDMI interface are
switched on and HDMI compatible.
• This unit has been designed to be compliant with HDMI (High
Definition Multimedia Interface). Depending on the component you
have connected, using a DVI connection may result in unreliable
signal transfers.
• Make sure the resolution on this player matches that of the
component you have connected using HDMI. See
HDMI Resolution
on page 36 to change the HDMI resolution. See
Resetting the output
resolution to the default setting with HDMI connection
on page 15 if
you want to reset the output resolution.
No multichannel HDMI
audio.
• Make sure the
HDMI Out
setting is set to
Auto
(see
HDMI Out
on
page 35 to do this).
DV393KU.book Page43 Thursday,March 16, 20061:17 PM