Pioneer DV-393-S manual Why won’t the disc I loaded play?

Getting started 04

FAQ

•After I load a DVD disc, it ejects automatically after a few seconds!

Most likely, the disc is the wrong region for your player. The region number should be printed on the disc; check it against the region number of the player (which you can find on the rear panel). See also DVD-Video regions on page 42.

If the region number is OK, it may be that the disc is damaged or dirty. Clean the disc and look for signs of damage. See also Taking care of your player and discs on page 40.

•Why won’t the disc I loaded play?

First check that you loaded the disc the right way up (label side up), and that it’s clean and undamaged. See Taking care of your player and discs on page 40 for information on cleaning discs.

If a disc loaded correctly won’t play, it’s probably an incompatible format or disc type, such as DVD-Audio or DVD-ROM. See Disc / content format playback compatibility on page 8 for more on disc compatibility.

•I have a widescreen TV so why are there black bars at the top and bottom of the screen when I play some discs?

Some movie formats are such that even when played on a widescreen TV, black bars are necessary at the top and bottom of the screen. This is not a malfunction.

•I have a standard (4:3) TV and set the player to show widescreen DVDs in pan & scan format, so why do I still get black bars top and bottom with some discs?

Some discs override the display preferences of the player, so even if you have 4:3 (Pan & Scan) selected, those discs will still be shown in letter box format. This is not a malfunction.

•I’ve connected to a HDMI compatible component but I can’t get any signal and the front panel HDMI indicator won’t light!

Make sure that you’ve selected this player as the HDMI input in the settings for the component you’re using. You may need to refer to the instruction manual of the component to do this. See Connecting using HDMI (DV-490V only) on page 14 for more on HDMI compatibility.

•There’s no picture from the HDMI output!

This player cannot display pictures from DVI compatible sources. See Connecting using HDMI (DV-490V only) on page 14 for more on HDMI compatibility.

Make sure the resolution on this player matches that of the component you have connected using HDMI. See HDMI Resolution on page 36 to change the HDMI resolution.

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