Helpful Information

06

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Issue

Possible Solutions

 

 

No servers are found

• Confirm that the PC is On and not in Standby or Sleep (nothing is chosen in Select

 

Servers). When the PC started from “Wake On LAN” (WOL), check if the PC complies

No previously

with WOL or if the WOL setup is programmed properly in device manager for BIOS or

connected server(s)

Windows.

found (items in Select

• Check the physical connections (hub, router, and cable quality). Please use 100BASE-

Servers are dimmed)

TX for best quality playback and display speed.

 

“Failed to acquire a

• Check the logical connections (IP Address setup, DHCP, etc.). Confirm the IP Address

is correct if acquired by Auto IP and Firewall setup. Also check if the IP Address is

list.” appears on the

properly acquired with DHCP on the Network Setup screen that follows the HMG Setup

Server List screen

menu.

 

 

• Using two or more application servers on a single PC may cause unstable operation.

 

For proper operation, it is strongly recommended that one application server is used on a

 

single PC.

 

• Check the PC if its media server is running. Restart if necessary. Check if one or more

 

servers are On (this may cause a malfunction).

 

• Check if the PC is operating properly. Reboot the PC after confirming its specifications

 

and setup values.

 

• Check the media server setup. If a client is registered manually, the setup procedure

 

may have to be run again. An option “Not Allowed” may be selected for connections.

 

• Check if UPnP (Universal Plug and Play) is enabled on your router. Refer to your

 

router’s instruction manual for procedures.

 

• Wait for a short period then select “Update Server List” from the TOOLS Menu.

 

• Check for radio interference when connected using a wireless LAN. Radio interference

 

may cause the connection to fail.

 

• If the above does not solve the problem, try turning TV a off on the remote control unit

 

then turn a on on the flat panel TV.

 

 

An available server is

• Check if the server is correctly set up for file sharing, if the target folder has been

selected but cannot be

deleted, or if one or more folders have been corrupted on the server.

navigated

• Check if there are too many files in each folder.

 

 

 

A server is arbitrarily

• This arbitrary selection happens when the server you used before had been set to

selected

display the Media Navigator menu screen (if you reset it, other servers connected are

 

also reset).

 

• When ON is selected for Auto Connection on the HMG Setup menu, the server is

 

automatically accessed if only one server is connected. Use the TOOLS Menu to select

 

the proper server.

 

 

File/folder

• The Media Navigator displays the server contents as classified by the server.

configuration differs

• If no information (such as ID3 tag) is contained in the file, files cannot be classified on

from one server to

the server.

another (strange

 

configuration)

 

 

 

A communication error

• Refer to the possible solutions provided previously for “No servers are found.”

message appears

• If the above does not solve the problem, try turning TV a off on the remote control then

 

 

turn a on on the flat panel TV.

 

 

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Pioneer PRO-111FD, PRO-151FD manual Home Media Gallery/NETWORK

PRO-111FD, PRO-151FD specifications

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