Additional information

12

Status messages

Cause

Action

Upgrade XM Tuner

The connected XM CNP-1000 is incompatible. This

Contact XM Listener Care (1-800-967-2346) and ask

 

receiver features advanced technology that is

about upgrading your XM CNP-1000 to an XM Mini-

 

designed for use with the XM Mini-Tuner.

Tuner.

 

 

Have this receiver’s model name and CNP-1000 XM

 

 

Radio ID number ready beforehand, and explain that

 

 

this receiver is displaying the message Upgrade XM

 

 

Tuner.

 

 

If you already have an XM Mini-Tuner connected and

 

 

you see this message, turn off this receiver, make

 

 

sure the XM Mini-Tuner is properly seated in the

 

 

Mini-Tuner Home Dock, and then turn this receiver

 

 

on again. If the message reappears, contact XM

 

 

Listener Care and explain the issue that you’re

 

 

experiencing and the corrective actions you’ve tried.

 

 

 

XM Power Error

A short-circuit occurring in the antenna or

Make sure that there is nothing unusual with the

 

surrounding antenna cable.

antenna or antenna cable. Switch the power off,

 

 

then back on again.

 

 

 

SIRIUS radio messages

Status messages

Cause

Action

Antenna Error

The SIRIUS antenna is not properly

Check that the antenna cable is attached securely.

 

connected.

 

 

 

 

Check Sirius Tuner

The SiriusConnect™ tuner is not properly

Check that the 8 pin mini DIN cable and AC Adapter are

 

connected.

attached securely.

 

 

 

Acquiring Signal

The SIRIUS signal is too weak at the current

Check for antenna obstructions and reposition the

 

location.

SIRIUS antenna to get better signal reception. Use the

 

 

Antenna Aiming option to optimize the antenna position.

 

 

 

Subscription Updating

Unit is updating subscription.

Wait until the channel subscription has been updated.

 

 

 

Updating Channels

Unit is updating the channel information.

Wait until the channel information has been updated.

 

 

 

Invalid Channel

Selected channel is not available/does not

Select another channel.

 

exist.

 

 

 

 

Firmware Updating

The SiriusConnect™ tuner’s firmware is

Wait for updating to finish.

 

being updated.

 

 

 

 

If the problem is not solved after the troubleshooting above, if the screen freezes unexpectedly or if the buttons on the remote control or front panel stop working completely, do the following:

•Press  STANDBY/ON on the front panel to turn off the power, then turn the power back on.

•If the power cannot be turned off, press and hold  STANDBY/ON on the front panel for over 10 seconds. The power will turn off. (In this case, the various settings made on the receiver may be cleared.)

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