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Pioneer VSX-9120TXH-K manual Troubleshooting, Cause, Advanced MCACC cannot be installed, Tel Tel

Models: VSX-9120TXH-K

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Troubleshooting

Troubleshooting

As you use the Advanced MCACC application, errors can occur for a variety of reasons, such as incompatibilities with other applications and the current configuration of your PC. If an error occurs, refer to the troubleshooting points below.

If the trouble cannot be rectified even after checking the points listed below, ask the Pioneer Customer Support Division (USA) or Customer Satisfaction Department (Canada).

Pioneer Electronics (USA) Inc. Customer Support Division

Pioneer Electronics of Canada, Inc. Customer Satisfaction Department

TEL: 800-421-1404

TEL: 1-877-283-5901

The application is unstable, or does not work normally

Cause:

If your PC does not meet the requirements for using this application, the application can be unstable, very slow, or freeze up.

Check to be sure that your PC meets the requirements for using this application. (See page 2.) You cannot use this application unless your PC meets all of the requirements.

Advanced MCACC cannot be installed

Cause 1:

An error message may appear if there are not enough system resources available.

If an error message like the one shown below appears, re-start the PC, then start the installer (PioneerAdvancedMCACC_e_ver_*_*.exe) with no other applications active.

Cause 2:

Installation of Advanced MCACC may fail because of incompatibilities with other applications.

Try the following, in the order indicated.

1)If there are any other applications active, exit the other applications and try starting the installer (PioneerAdvancedMCACC_e_ver_*_*.exe) again.

2)If that does not work, try restarting your PC, and starting the installer (PioneerAdvancedMCACC_e_ver_*_*.exe) with no other applications active.

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Pioneer VSX-9120TXH-K manual Troubleshooting, Cause, The application is unstable, or does not work normally, Tel Tel

Contents

VSX-91TXH VSX-9120TXH-K About the Advanced MCACC Application Requirements for using the application on your PCMain features of the application Things you can accomplish with this application1 Double click the “PioneerAdvancedMCACCever**.exe” file Installing the ApplicationTroubleshooting 2 Click “Next”5 Click “Finish” Installing the Application Continued4 Click “Next” 1 Connect the receiver to your PC with a RS-232C cable Pin-out diagram of RS-232C cable to connect receiver and PCOperations on the Receiver and Cable Connections Operations on the Receiver and Cable Connections Continued Receiving measurement data If an error occurs when you select “Receive” and no data is sentApplication Operations 1 Double click the application shortcut icon on the PC desktopALL display Individual display Example Front L channel Graph displays names and functions of partsApplication Operations Continued File 1 Menu bar and menu iconsApplication Operations Continued Display8 Graph adjustment bar 3 Channel and frequency switch buttons4 All/individual display switch menu 2 Date and time11 Freq Hz/Channel 9 Bar Graph10 File memo 12 Legend2 Check the save location, assign a file name, then click “Save” Saving graphs in data files1 To save measure data, choose “Save” from the “File” menu Application Operations Continued1 Select “Open” from the “File” menu in the menu bar Opening data filesExiting the application 2 Select a file to display and click “Open”How to Interpret the Graphs How to interpret reverb graphsFigure 1 Comparison of microphone data acquisition time periods Deciding the time period for Advanced EQ Setup calibrationHow to Interpret the Graphs Continued Pattern 2 Different reverb characteristics for different channels How to Interpret the Graphs ContinuedCase 1 Graph rises to right across all frequencies Checking steps to improve your room’s reverb characteristicsCase 2 Specific channel shows unusual reverb characteristics How to Interpret the Graphs ContinuedHow to Interpret the Graphs Continued Case 3 Specific frequency shows unusual reverb characteristicsCase 4 A specific channel is slow to start Displaying reverb characteristics after calibration How to Interpret the Graphs ContinuedReceiving and saving measurement data Other FunctionsReceivable measurement data Other Functions Continued Opening measurement data files3 Check the save location, assign a file name, then click “Save” Updating the application 1 Double click the new downloaded installerUpdating and Deleting the Application 2 Click “Repair”Troubleshooting Click “OK” Click “Finish”Updating and Deleting the Application Continued Method 1 Delete from the Control Panel of the PC Method 2 Use the downloaded installer to delete the applicationDeleting the application 2 Click “Remove” 3 Click “OK”Updating and Deleting the Application Continued 4 Click “Yes”5 Click “Finish” This completes the deletion of the applicationCause TroubleshootingAdvanced MCACC cannot be installed The application is unstable, or does not work normallyTroubleshooting Continued Cause Random transmission errors sometimes occurMessages like the following may appear if a transmission error occurs ContinueGraphs cannot be printed Cause The ALL display mode graphs cannot be printedAdvanced MCACC cannot be updated Troubleshooting ContinuedCause CauseCause CausePIONEER ELECTRONICS OF CANADA, INC PIONEER CORPORATIONPIONEER ELECTRONICS USA INC PIONEER EUROPE NV