Troubleshooting
No Dial Tone-
Check that you are using an analog line such as
a)most fax machine lines
b)lines used by computer modem or credit card reader
c)residential phone lines
Check that you have entered a dialing prefix if your phone system needs a code to reach an outside line.
If you are using a DSL line you should use a DSL filter obtained from your DSL provider.
Cannot Reach Data Center-
Check that you have entered a dialing prefix if your phone system needs a code to reach an outside line.
Not Enough Funds-
You have tried to add more postage to the meter than you have in your account at Pitney Bowes.
To Change information entered during setup -
•Press Clear key on numeric keypad.
•When prompted to Quit press yes.
•At “Change communication settings?” press yes.
•Press the down arrow key until you see the item you want to modify.
•Press Enter to modify information.
•To return to installing your mailstation 2™,press the up or down arrow until “Continue Installation?”
•Press yes
For additional Troubleshooting please see user guide
