8 • Troubleshooting
Feeding Problems
To avoid stalled (jammed) envelopes
1.Make sure your envelopes meet our published specifications. See Chapter 1, Introduction.
2.Feed envelopes correctly. See the instructions in Chapter 3, Running Mail. Don't try to feed oversize envelopes through the machine. Use tape strips instead.
Clearing a stalled envelope
1.Rotate clearance lever clockwise to the "released" position.
2.Carefully pull envelope out from right.
3.Make sure deck is clear of paper fragments.
4.Rotate clearance lever anticlockwise to the "home" position.
SDC755A |