8 • Troubleshooting

Printing Problems

Machine won't print

Machine is in seal-only mode

This mode disables printing. Press Home to return to Home screen and resume printing.

Digital meter stamp is incomplete or streaked; poor print quality Print nozzles clogged

IMPORTANT: Always ensure that your prints are clear and complete. Poor prints may be rejected by your Postal Authority. If you notice missing lines in the print as shown in the illustration, perform a printhead purge as described on page 7-14 of this guide.

The indicia above is a black and white representation of the approved Red indicia. Only Red approved ink should be used in the machine.

The print nozzles may be clogged. Perform a print purge in an effort to fix the problem see Chapter 7 Maintenance.

If printer maintenance fails to correct the problem, call your machine supplier. You may have to replace the printhead.

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SDC755A