Appendix

Troubleshooting the Monitor

If you are experiencing trouble with the LX1200TI monitor, refer to the following. If the problem persists, please contact your local dealer or our service center.

Problem: No image appears on screen

Make sure the brightness is not turned all the way down.

Make sure all data and power cables are properly connected to the monitor and to the computer and power supply - see page17 for details.

Make sure the pins on the cables and connectors are not crooked or broken.

Make sure the computer is functioning properly, and has not entered power-saving mode. (You may also want to disable the computer’s power-saving feature.)

Problem: Partial image or incorrectly displayed image

Make sure the computer’s image resolution is set to one of these resolutions: 1024 x 768 (XGA), 800 x 600 (SVGA) or 640 x 480 (VGA).

Problem: Image is scrolling

Check and make sure the VGA signal cable (or adapter) is securely connected at both ends.

Problem: No sound

Make sure the volume is not turned completely down.

Make sure the audio cable is securely connected at both ends.

Make sure the computer’s audio is not muted.

Problem: The monitor does not appear to respond to the touchscreen

Make sure the USB cable to the computer is securely connected at both ends.

22LX1200TI User’s Guide (020-0512-01A)

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Planar LX1200TI manual Appendix, Troubleshooting the Monitor, Problem No sound