Troubleshooting
Problem | Solution |
My headset does not | Make sure the headset is fully charged. |
work with my phone. | Make sure headset is paired with the phone you are |
| |
| trying to use. |
| Headset was not in pairing mode when mobile phone |
| menu selections were made. See “Pairing” on page 6. |
| Incorrect menu selections were made on your mobile |
| phone. See “Pairing” on page 6. |
Your phone did not | Turn both your phone and headset off and on, and then |
locate the headset. | repeat the pairing process on page 6. |
I could not enter my | Turn both your phone and headset off and on, and then |
password. | repeat the pairing process on page 6. |
I cannot hear caller/ | The headset is not turned on. Press the call control but- |
dialing tone. | ton for approximately 2 seconds until you hear a tone or |
| see the indicator glow blue. |
| Your headset is out of range. Move the headset closer to |
| the phone or Bluetooth device. |
| Your headset battery is drained. Charge your battery using |
| the AC charger. See “Charging” on page 5. |
| The listening volume is too low. Press the upper end of |
| the volume button to increase the sound you hear in the |
| headset. |
|
|
ENGLISH
Plantronics Voyager 520 | 15 |
