Troubleshooting — Mobile phone usage

My headset does not

Ensure that the headset is fully charged.

work with my phone.

Make sure the headset is paired with the Bluetooth phone you are trying to

 

use.

My phone did not locate the headset.

Turn both your phone and headset off, then restart the mobile phone and repeat the pairing process on page 15. (Pair mobile phone and call)

I could not enter my PIN code.

Turn both your phone and headset off and on and then repeat the pairing process on page 15. (Pair mobile phone and call) Your PIN code, or password, is 0000 (4 zeros).

NOTE Many phones input the password automatically during the paring process. Your phone may not ask you to manually input a password.

I cannot hear caller/dial

The headset is not turned on. Press the call button for approximately 2

tone.

seconds until you hear a tone or see the indicator glow blue.

 

Your headset is out of range. Move the headset closer to the Bluetooth

 

phone.

 

Your headset battery is drained. Charge your battery. See Charging headset.

 

The listening volume is too low. Incremental tapping of the call button will

 

adjust volume.

 

Make sure that the headset fits properly. See Fitting the headset.

 

 

Audio quality is poor.

Your headset is out of range. Move the headset closer to the Bluetooth

 

phone.

 

 

Callers cannot hear me.

Make sure that the headset is sitting correctly on your ear with the boom

 

pointing towards the corner of the mouth.

 

See Fitting the headset.

My headset falls off my ear. Make sure that the headset is sitting correctly on your ear with the boom pointing towards the corner of the mouth. You may also want to try an alternate size ear tip.

See Fitting the headset.

22

Page 22
Image 22
Plantronics BT300 manual Troubleshooting Mobile phone usage

BT300 specifications

The Plantronics BT300 is a Bluetooth USB adapter designed to enhance audio connectivity for various devices, particularly when it comes to high-definition audio quality and seamless communication. With its compact design and user-friendly interface, this adapter is an excellent companion for those who rely on voice calls, virtual meetings, and multimedia playback.

One of the standout features of the BT300 is its support for Plantronics' codec technology, specifically HD Voice, which delivers superior sound quality during calls. This codec ensures that voices are transmitted clearly and naturally, reducing the strain on users during long conversations. The adapter is compatible with a wide range of Bluetooth headsets and speakers, offering versatility for different listening preferences and environments.

The BT300 utilizes Bluetooth Class 1 technology, which provides a long-range connectivity option of up to 100 meters, depending on the environment. This extended range allows users to move freely within their workspace while maintaining a stable connection, ideal for professionals who multitask or take calls while on the move.

Setting up the BT300 is a straightforward process, thanks to its plug-and-play functionality. Users can simply connect it to a USB port on their computer, and it will automatically pair with any compatible device. This ease of use makes it accessible for anyone, from the tech-savvy user to those less familiar with Bluetooth technologies.

Another significant characteristic of the BT300 is its ability to support multiple devices simultaneously. This means users can connect their Bluetooth headset and other devices, like speakers or smartphones, all at once without needing to disconnect and reconnect. This feature is particularly beneficial in environments where professionals frequently switch between devices.

In terms of compatibility, the BT300 works seamlessly with various operating systems, including Windows and macOS, offering users flexibility in their choice of technology. It also comes equipped with advanced security features like encryption to ensure that all audio transmissions remain private and secure.

In summary, the Plantronics BT300 Bluetooth USB adapter stands out due to its user-friendly design, superior sound quality through HD Voice, impressive connectivity range, and compatibility with multiple devices. These features cater to modern professionals’ needs, making the BT300 an invaluable tool for anyone seeking high-quality audio communication.