Simultaneous call handling behaviour (PC & mobile)

You can be on a call using a PC softphone application and receive a mobile phone call. The ringtone for the mobile phone call is heard in the headset. Tapping the PC call button on the headset will end the PC softphone call. Tapping the mobile call button will answer the mobile phone call.

Note Answering the call on your mobile phone sends the audio to the mobile phone and leaves the PC softphone call active on the headset.

You can be on a mobile phone and receive a call on your PC softphone. The ringtone for the PC softphone call is heard in the headset during the call.

Tapping the mobile talk button on the headset ends the mobile phone call. Tapping the PC talk button answers the PC softphone call.

If you receive a PC softphone call and mobile call at the same time, tapping the mobile or PC talk button will answer the respective call.

Listening to Audio via A2DP

(Advanced Audio Distribution Profile for Bluetooth)

Your Blackwire C710M/C720M headset can play media files (music, podcasts, etc.) from any A2DP-enabled mobile device.

Play/Pause

See Auto pause media in the Smart Sensor features table.

Customize

Make it more personal

Visit plantronics.com/myheadset to update and customize your headset with features like:

Language options for voice prompts

Disable/enable the sensors

Disable/enable “Mute off” voice prompt

Set “Mute on” reminder voice prompt

Firmware updates as they release

Plantronics apps to improve your hands-free experience

Note You may hear unexpected voice prompts and tones when updating your headset.

Transmission range

If you are on a mobile call, you will hear the audio degrade as you move out of range of your mobile phone. If you stay out of range, active calls will be suspended. Calls will be re- established when you walk back into range.

Your Blackwire C710M/C720M allows you to roam as far as 30 feet between devices before the call is dropped. You will hear a voice prompt “Lost Connection” when the link is dropped.

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Plantronics C720M, C710M manual Customize, Transmission range, Simultaneous call handling behaviour PC & mobile, Play/Pause