TROUBLESHOOTING

MY HEADSET DOES NOT WORK WITH MY PHONE.

POSSIBLE CAUSE

SOLUTION

 

 

Headset was not in discovery mode when

See page 7 “Bluetooth Pairing”.

mobile phone menu selections were made.

 

 

 

Incorrect menu selections were

See page 7 “Bluetooth Pairing”.

made on your cellular phone.

 

 

 

I DID NOT ENTER MY PASS KEY.

POSSIBLE CAUSE

SOLUTION

 

 

Your phone did not locate the Headset.

Repeat the Pairing process on page 7.

 

 

Incorrect menu selections were

Repeat the Pairing process on page 7.

made on your cellular phone.

 

 

 

CALLERS CANNOT HEAR ME.

POSSIBLE CAUSE

SOLUTION

 

 

Mute is turned on.

Press both sides of the

Volume/Mute Button simultaneously.

 

 

 

I CANNOT HEAR CALLER/DIALLING TONE.

POSSIBLE CAUSE

SOLUTION

 

 

The Headset is not turned on.

Press the Call Control Button for 2 seconds until you hear

a beep or see the Headset Status Indicator glow blue.

 

 

 

Your Headset is out of range.

Move the Headset closer

to the phone or Bluetooth device.

 

 

 

 

Charge your battery using the AC

Your Headset battery is flat.

Power Adapter supplied, the AC Adapter

 

from your mobile phone, or a AAA battery.

 

 

The listening volume is too low.

Press the top part of the Volume/Mute Button

to increase the sound heard in the Headset.

 

 

 

RESOLUCIÓN DE PROBLEMAS

EL AURICULAR NO FUNCIONA CON EL TELÉFONO.

POSIBLE CAUSA

SOLUCIÓN

 

 

El auricular no se encontraba en el modo de

 

detección cuando se seleccionaron las opciones de

Consulte “Emparejamiento de Bluetooth” en la página 7.

emparejamiento en el teléfono móvil.

 

Las opciones de emparejamiento seleccionadas en

Consulte “Emparejamiento de Bluetooth” en la página 7.

el teléfono móvil son incorrectas.

 

 

 

NO INGRESÉ LA CLAVE.

POSIBLE CAUSA

SOLUCIÓN

 

 

El teléfono no detectó el auricular.

Repita el proceso de emparejamiento

descrito en la página 7.

 

 

 

Las opciones de emparejamiento seleccionadas

Repita el proceso de emparejamiento

en el teléfono móvil son incorrectas.

descrito en la página 7.

 

 

LA PERSONA QUE LLAMA NO ME OYE.

POSIBLE CAUSA

SOLUCIÓN

 

 

La función mute está activada.

Presione ambos lados del botón de

volumen/mute de manera simultánea.

 

 

 

NO PUEDO OÍR EL TONO DE LLAMADA NI A LA PERSONA QUE LLAMA.

POSIBLE CAUSA

SOLUCIÓN

 

 

 

Presione el botón de control de llamada durante 2

El auricular no está encendido.

segundos hasta que escuche un sonido o vea que el

 

indicador de estado del auricular se ilumina en azul.

El auricular está fuera de alcance.

Acerque al auricular al teléfono o dispositivo Bluetooth.

 

 

 

Cargue la batería usando el transformador de CA que

La batería del auricular está totalmente descargada.

se proporciona con el auricular, el adaptador de CA del

 

teléfono móvil o unas pilas AAA.

 

 

El volumen de escucha es demasiado bajo.

Presione la parte superior del botón de volumen/mute

para subir el volumen del auricular.

 

 

 

14

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Page 8
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Plantronics DISCOVERY manual Troubleshooting MY Headset does not Work with MY Phone, Did not Enter MY Pass KEY

DISCOVERY specifications

The Plantronics DISCOVERY series is renowned for its innovative approach to wireless communication. Designed for users who demand high-quality audio in a sleek and compact form factor, the DISCOVERY headsets deliver a superior hands-free experience.

One of the standout features of the Plantronics DISCOVERY series is its impressive audio quality, which is typically enhanced by Noise Canceling technology. This feature effectively reduces background noise, ensuring that users can enjoy crystal-clear calls even in bustling environments. The headsets also incorporate a dynamic range of audio, delivering rich sound quality for both calls and media playback.

Another significant characteristic of the DISCOVERY series is its ergonomic design. These headsets are crafted to provide a comfortable fit for extended wear. The lightweight nature of the devices ensures that users can wear them for hours without discomfort, making them ideal for professionals engaged in long calls or frequent travelers.

Connectivity is seamless with the DISCOVERY series, which utilizes Bluetooth technology to enable smooth pairing with various devices, including smartphones and tablets. The headsets typically feature a robust wireless range, allowing users to move freely without being tethered to their device. This flexibility is complemented by multipoint technology, which enables users to connect to two devices simultaneously, making it easy to switch between calls and media.

Battery life is another crucial aspect of the Plantronics DISCOVERY series. Most models boast an impressive standby time and talk time, minimizing the need for frequent recharging. Additionally, some variants come with a portable charging case, ensuring that the headset is always ready for use.

Durability is also a key feature; the construction of Plantronics DISCOVERY headsets is designed to withstand the rigors of daily use. Whether it’s accidental drops or exposure to sweat, these devices are built to last.

Overall, the Plantronics DISCOVERY series stands out for its combination of comfort, advanced technology, and audio excellence. These headsets cater to the needs of modern professionals, providing reliable and stylish hands-free communication solutions that enhance productivity and connectivity on the go.