Daily Use
Answer an Incoming Call
The easiest way to answer an incoming call from the desk phone or computer is to press the flashing LED (desk phone or computer) talk button when you hear an incoming call.
Alternatively, you can answer an incoming call by pressing the headset
NOTE Remote answer/end capability for the desk phone requires the use of an EHS cable or HL10 lifter. Visit plantronics.com/accessories for more information.
NOTE Remote answer/end capability for the PC is a software feature and dependent on a compatible softphone. If you do not install the software or don’t have a compatible softphone, you will need to press the headset call button first. Visit plantronics.com/software for more information.
Place an Outgoing Call
Outgoing desk phone calls
1Wearing your headset, press the desk phone talk button on the MDA200.
2Remove the handset from the cradle. You will hear a dial tone.
NOTE This step will be automatic if you install a lifter or EHS cable accessory. For a complete list of accessories, visit plantronics.com/accessories.
3Dial the number using your desk phone.
4To end the call, press the desk phone talk button and hang up the handset.
Outgoing Softphone Calls
The easiest way to make a softphone call is to dial the number on your softphone application while wearing your headset. You will be automatically connected to your call. End the call by pressing the computer talk button.
Softphone Compatibility Remote call answer/end from the headset is available for compatible softphones with no additional steps except when using Skype™. For a list of compatible softphones visit plantronics.com/software.
For Skype support, please follow these steps:
1Skype will display the following message during the install of Plantronics Unified Runtime Engine “PlantronicsURE.exe wants to use Skype”. Choose “Allow Access” to connect.
2You can also check Skype connection status by going to Skype and checking the Tools > Options > Advanced > Advanced Settings > ”Manage Other Programs Access” setting.
Switch Calls
To switch from a desk phone call to a computer call (or visa versa) simply press the other call button to answer incoming call or place an outgoing call. Active audio left on hold is indicated by a flashing red icon.
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