CHAPTER 6

TROUBLESHOOTING

If any problem should arise during operation of your

JB-20,go through

the suggestions listed below. Should the difficulty persist, contact

Ameriphone or your authorized dealer for assistance.

 

 

 

 

 

 

 

 

SYMPTOM

 

CAUSE AND

 

 

CORRECTIVE ACTION

 

 

 

 

 

No dial tone

 

Check all phone cord connec-

 

tions.

 

 

 

 

 

 

No number

 

No number stored in that

dialed when memory

 

memory button. See

button pressed

 

"Programming Frequently

 

 

Dialed Numbers

 

 

 

 

Call cannot be dialed,

 

See "Installation" section to

or is dialed slowly

 

reset the dial mode switch.

 

 

 

 

No audible ring

 

Make sure the ringer is not set

 

 

to "Off" position.

 

 

 

 

Phone ”locks- up“; no

 

Check all the connections.

functions operate

 

Make sure the cords are

 

 

plugged in

 

 

correctly.

 

 

 

 

 

10

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Plantronics T20 operating instructions JB-20,go through, Symptom Cause Corrective Action